AI Agent Developer

Ethereum Technologies LLC; City of Albany (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Ethereum Technologies in Albany, NY, seeks a senior software engineer with 8+ years of experience to design and scale production-ready conversational AI solutions.

You will work with Dialogflow CX, GECX, and IVR platforms such as Genesys or Amazon Connect, build automated tests with PyTest/Jest/xUnit, and own CI/CD pipelines, containerization with Docker/Kubernetes, and IaC with Terraform while communicating trade-offs to non-technical stakeholders.

Qualifications

• Bachelor’s degree in computer science, IT, or a related field, or equivalent practical experience
• 8+ years of software engineering experience, including at least 1 years building production conversational AI or LLM-based applications
• Hands-on experience with Dialogflow CX or GECX, or comparable conversational AI platforms
• Hands-on experience with Contact Center AI (CCAI) solutions or IVR platforms such as Genesys or Amazon Connect
• Experience designing and maintaining automated test suites using PyTest, Jest, or xUnit
• Experience with Git, CI/CD pipelines, and code review practices
• Experience with containers and infrastructure as code (Docker, Kubernetes, or Terraform)
• Excellent written and verbal communication, including the ability to explain technical trade-offs to non-technical stakeholders.

Skills

Software engineering

Conversational AI

Dialogflow CX

CCAI

IVR platforms

Git

CI/CD

Docker

Kubernetes

Terraform

Test frameworks

Education

Bachelor’s degree in computer science, IT, or a related field; or equivalent practical experience

Tools

Dialogflow CX

GECX

Genesys

Amazon Connect

PyTest

Jest

xUnit

CI/CD tooling

Docker

Kubernetes

Terraform

Git

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Work Authorization

US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Job Description

• Bachelor’s degree in computer science, IT, or a related field, or equivalent practical experience
• 8+ years of software engineering experience, including at least 1 years building production conversational AI or LLM-based applications
• Hands-on experience with Dialogflow CX or GECX, or comparable conversational AI platforms
• Hands-on experience with Contact Center AI (CCAI) solutions or experience with IVR platforms such as Genesys or Amazon Connect
• Experience designing and maintaining automated test suites using frameworks such as PyTest, Jest, or xUnit
• Experience with Git, CI/CD pipelines, and code review practices
• Experience with containers and infrastructure as code (Docker, Kubernetes, or Terraform)
• Excellent written and verbal communication, including the ability to explain technical trade-offs to non-technical stakeholders.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.