AI Adoption Lead (Consumer Goods)

Plant People; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Plant People seeks an hands-on AI Adoption Lead to embed with our team, partnering with department heads to identify opportunities, build AI agents, and drive adoption across retail, e-commerce, and operations. You will train staff, own the implementation roadmap, and measure impact across productivity and costs.

You will champion practical AI solutions grounded in our business realities, from sell-through and inventory planning to customer acquisition and retention, while maintaining

Qualifications

• Experience in an omnichannel CPG business including retail, DTC, and marketplaces.
• Proven track record building and deploying AI agents and automations used by teams.
• Ability to connect business systems via APIs and automation tools; some coding when needed.

Responsibilities

• Lead weekly department sessions with heads to identify bottlenecks and opportunities.
• Build and maintain AI agents and automations across systems.
• Enable cross-department coordination with clear ownership and approvals.

Skills

omnichannel CPG experience

AI agent deployment

APIs & automation

data privacy & governance

training & coaching

remote collaboration

Tools

Notion

Automation platforms

Job description

Plant People is looking for a hands-on AI Adoption Lead to embed with our team and make AI a practical, connected part of how we work every day. You'll partner directly with department heads to identify opportunities, build and deploy AI agents and automations, and help employees use them confidently.

Your mandate is to increase productivity, reduce costs, and improve collaboration across the business—with measurable results. This role combines building, coaching, and operational ownership. You'll become a consistent presence on our team, working alongside employees from initial idea through implementation and ongoing improvement.

You bring direct experience working within or alongside an omnichannel consumer packaged goods (CPG) business and understand how retail, e-commerce, marketplaces, marketing, and operations connect. You'll use that experience to build AI solutions grounded in the realities of our business—from retail sell-through and inventory planning to customer acquisition and retention.

Key Responsibilities

• Lead weekly department working sessions. Meet with department heads to understand priorities, identify repetitive work and bottlenecks, and turn opportunities into working solutions.
• Build and maintain agents and automations. Connect AI tools with our existing systems, test outputs, troubleshoot issues, and improve workflows based on real usage.
• Enable daily cross-department coordination. Build a process through which departmental agents share relevant updates, flag dependencies and duplicated efforts, and surface opportunities for company-wide improvements—with clear human ownership of decisions and actions.
• Create a shared AI workspace. Select and implement an integrated environment for company knowledge, agents, and workflows, using a platform such as Notion or another solution suited to our needs.
• Turn employees into confident AI champions. Provide practical training, individual coaching, office hours, and simple playbooks grounded in each team's actual work.
• Own a prioritized implementation roadmap. Balance quick wins with longer-term improvements, focusing on business value, ease of adoption, and maintenance needs.
• Measure and communicate results. Track adoption, time saved, costs, speed, and quality; share clear progress updates with leadership.
• Build for lasting ownership. Keep documentation current, establish appropriate data access and approval controls, and ensure employees can understand and sustain the systems you create.

Qualifications

• Required: Experience in an omnichannel CPG business, spanning brick-and-mortar retail, direct-to-consumer e-commerce, and marketplaces such as Amazon. You understand the workflows and dependencies across sales, marketing, supply chain, finance, and customer experience, including retailer and distributor relationships, inventory management, promotions, and channel profitability. Experience in supplements, wellness, or food and beverage is a plus.
• Demonstrated experience building and deploying AI agents and automations that teams use in their day-to-day work.
• Ability to connect business systems through APIs, automation platforms, and code when needed.
• Strong judgment in selecting AI tools and identifying where AI can meaningfully improve a business process.
• Experience taking projects from workflow discovery through launch, training, measurement, and ongoing support.
• An approachable teaching style and the ability to build trust with non-technical teammates.
• Strong operational and analytical skills, including defining success metrics and evaluating benefits against implementation and ongoing costs.
• Practical understanding of data privacy, permissions, output reliability, and human review.
• Ability to work independently while remaining closely connected to a remote team.
• Experience in consumer products, e-commerce, or wellness is a plus.