Director of Artificial Intelligence (AI)
Our client, a global leader in consumer products, is seeking a Director of AI to help drive its enterprise AI strategy and deliver measurable business results across a global, multi-brand organization.
Reporting directly to the CIO, this highly visible role will lead the development, deployment, and scaling of AI, Generative AI, and automation solutions across the business. The ideal candidate combines technical AI expertise with strong business acumen and a proven ability to turn AI opportunities into practical, scalable solutions.
Key Responsibilities
- Lead execution of the enterprise AI roadmap, taking initiatives from concept and pilot through production and enterprise-wide adoption.
- Identify and prioritize AI opportunities across eCommerce, retail, supply chain, marketing, finance, and operations.
- Develop and scale AI/ML and GenAI solutions, including conversational AI, intelligent automation, AI agents, and personalization.
- Integrate AI capabilities into enterprise platforms, including SAP, CRM, eCommerce, and Microsoft 365.
- Establish and lead a global AI Center of Excellence (CoE), driving best practices, innovation, and adoption.
- Partner with business and IT leaders across the Americas, EMEA, and APAC to implement and scale AI initiatives.
- Establish AI governance, security, compliance, and responsible AI practices.
- Manage AI technology vendors, platforms, budgets, and external delivery partners.
- Define and track KPIs and ROI, ensuring AI initiatives deliver measurable business value.
- Present progress, recommendations, and business outcomes to the CIO and executive leadership.
Qualifications
- 8-12 years of technology experience, including 4+ years leading AI/ML initiatives or teams.
- Proven success deploying AI, machine learning, and Generative AI solutions into production at enterprise scale.
- Strong understanding of LLMs, RAG, AI agents, NLP, prompt engineering, and AI workflow orchestration.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Ability to lead cross-functional initiatives and influence stakeholders across complex, global organizations.
- Knowledge of AI governance, responsible AI, and regulatory requirements.
- Strong communication skills with the ability to translate technical capabilities into business outcomes.
- Bachelor's degree in Computer Science, Data Science, AI, or a related field.
Preferred Experience
- Background in retail, consumer products, fashion, or global multi-brand organizations.
- Experience implementing consumer-facing AI, personalization, intelligent automation, or AI-driven marketing solutions.
- Experience scaling enterprise AI tools, copilots, and adoption programs.
- Exposure to SAP or other large-scale enterprise transformation initiatives.