AgTech Customer Support Intern | IoT for Farms

BarnTools; Urbandale (IA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive pay

BarnTools swag

Advancement opportunities

Job summary

BarnTools is seeking a motivated Iowa State University student with an agriculture background and an affinity for technology to join as a Customer Support & AgTech Intern. You’ll troubleshoot problems, test products, analyze data, and help improve solutions, working directly with customers and internal teams.

You will engage in hardware/software setup, field testing, and support sales efforts while gaining hands-on experience in a startup environment focused on farming technology.

Qualifications

• Currently pursuing a degree at Iowa State University with agriculture/tech background.
• Interest in agriculture-tech intersection and learning new software/hardware.

Responsibilities

• Support customers with technical questions, troubleshooting, product setup, and software configuration.
• Help customers use BarnTools hardware, mobile apps, and web-based software.
• Prepare and ship customer orders; some light physical activity is required.
• Assist with field testing, product deployments, and occasional customer visits.
• Analyze customer and product data to identify issues and opportunities for improvement.
• Communicate feedback to Product, Engineering, Sales, and Customer Success teams.
• Take ownership of problems and resolve them to exceed customer expectations.

Skills

Customer support

Data analysis

Problem solving

Communication

Team collaboration

Curiosity

Education

Pursuing degree at Iowa State University

Agriculture background

Tools

IoT technology

SaaS software

Job description

BarnTools is seeking a motivated Iowa State University student with an agriculture background and an affinity for technology to join as a Customer Support & AgTech Intern. You’ll troubleshoot problems, test products, analyze data, and help improve solutions, working directly with customers and internal teams.

You will engage in hardware/software setup, field testing, and support sales efforts while gaining hands-on experience in a startup environment focused on farming technology.