Agribusiness Loan Officer

CUSB Bank; Osage (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

CUSB Bank in Osage, IA is seeking a trainee to learn the lending function through hands-on training, building quality loans, and supporting growth objectives. You will participate in underwriting per bank policy, maintain loan documents, communicate with borrowers, and help customers understand loan options while upholding integrity and regulatory standards.

This role requires a bachelor’s degree or equivalent experience and strong customer service, with proficiency in MS Office and reliable

Qualifications

• Bachelor’s degree or equivalent experience required.
• Excellent customer service and interpersonal skills.
• Ability to read, write and speak English.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite.
• Solid accounting and math skills.
• Ability to handle time pressures and stress.
• Good organizational skills and task prioritization.
• Ability to operate standard office equipment and compose reports.
• Strong attention to detail and responsibility.
• Regular attendance and integrity in handling confidential information.
• Valid driver’s license required.

Responsibilities

• Develop knowledge of the credit function through training opportunities.
• Cultivate quality credit relations with borrowers and third parties.
• Gather, analyze and evaluate loan information to support decisions.
• Maintain accurate loan and credit file documentation.
• Communicate loan terms clearly to borrowers and provide guidance.
• Explain loan products and terms to help customers meet financial goals.
• Support timely collections and assess past-due loans as needed.
• Utilize government programs to meet customer credit needs.
• Build relationships with loan businesses and community organizations.
• Participate in business development activities and represent the bank.
• Attend officer calls to service existing customers and drive deposits.

Skills

Customer service

Interpersonal skills

English literacy

Communication skills

Microsoft Office

Accounting basics

Time management

Organization

Attention to detail

Driver's license

Education

Bachelor’s degree or equivalent experience

Job description

Description

Develop a working knowledge of the lending function through on-the-job training in order to generate and maintain quality loans that contribute to the bank growth objectives and profitability benchmarks. Acquire knowledge and experience to demonstrate the ability to cultivate quality credit relations with existing and prospective loan customers within bank policy and regulatory requirements. Responsible to support the bank’s strategic objectives by performing duties to the highest of standards set forth by management.

Duties & Responsibilities

• 1. Develop knowledge and understanding of the credit function of the bank through participation in various training opportunities both internally and externally.
• 2. Develop and maintain the required skills and working knowledge of the lending function required to effectively cultivate quality credit relations.
• 3. Develop knowledge to gather, analyze and evaluate information required to make a quality loan decision in accordance with bank policies, procedures and regulatory requirements and to methodically utilize credit application evaluation and underwriting procedures that are aligned with bank loan policy and banking practices accepted within an evolving regulatory framework.
• 4. Develop knowledge to maintain records and documentation to ensure accurate information is available to complete loan and credit files.
• 5. Develop knowledge to communicate proactively with borrowers and third parties to ensure loan related tasks are completed according to established deadlines and effectively with customers by disclosing all terms and conditions of a loan and provide guidance and clarity ensuring full understanding by the customer.
• 6. Develop knowledge to assess and advise customers on financial products; provide financial literacy in order for customers to manage their personal finances; explain the different types of loans, credit options and terms of those services; and invite customers to consider utilizing those products/services to satisfy their financial needs. Effectively help customers achieve their financial goals by providing customer service that models the values of integrity, flexibility, helpfulness, proficiency and commitment.
• 7. Develop knowledge to minimize past due loans by ensuring safety and soundness through special attention to past due and questionable credits and participate in the collection procedures and processes of the loan officers to assure the timely collection of all delinquent accounts and develop revised loan repayment terms or schedules as necessary.
• 8. Develop knowledge to utilize government programs when deemed necessary to meet customer's credit needs.
• 9. Develop knowledge to establish and maintain positive working relationships with loan businesses and other organizations to provide information regarding the lending programs and policies.
• 10. Develop knowledge to participate in the Bank's business development activities, represent the Bank in industry and professional associations, community organizations, local business groups, etc., and promote the Bank's favorable image.
• 11. Actively participate in an officer call program to service existing customer and for business development in regard to loans and deposits.

Requirements

• 1. Bachelor’s degree (B.A.) or equivalent experience; or equivalent combination of education and/or industry experience.
• 2. Excellent customer service and interpersonal skills with both customers and other employees
• 3. Ability to read, write and speak the English language.
• 4. Strong verbal and written communication skills
• 5. Proficient in Microsoft Office Suite
• 6. Solid accounting and math skills
• 7. Ability to deal effectively with time pressures and stress that can change rapidly dependent on staffing levels as well as customer activity.
• 8. Good organizational skills, to include re-prioritizing day-to-day tasks to accommodate the needs of both customers and co-workers.
• 9. Ability to operate standard office equipment and to compose business correspondence and reports.
• 10. Strong sense of attention to detail
• 11. Willingness to assume responsibility.
• 12. Maintain the integrity of highly confidential customer and Bank financial information.
• 13. Reasonably regular and predictable attendance.
• 14. Must possess a valid driver’s license.