Aging Care Manager 3 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

Luzerne County Council; Wilkes-Barre (Luzerne County); On-site; USD 45,000 - 53,000; Full time

Job summary

A leading local government agency is seeking an Aging Care Manager 3 to join their Protective Services Unit. The role involves investigating allegations of abuse, conducting assessments, and collaborating with various agencies to ensure the safety and well-being of older adults. Applicants should have relevant experience in human services or law enforcement and must be a Pennsylvania resident. This full-time position offers a competitive salary and requires civil service status.

Qualifications

• One year as an Aging Care Manager 2 or equivalent experience.
• Six months of relevant experience with additional training.

Responsibilities

• Investigating allegations of abuse within regulatory time frames.
• Conducting face-to-face visits with older adults.
• Documenting case activities in Well-Sky database.

Skills

Knowledge of laws

Knowledge of social casework principles

Skill in developing plans for vulnerable seniors

Ability to establish effective relationships

Ability to communicate clearly

Education

Bachelor's degree

Job description

Aging Care Manager 3 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

Pay: $45,487.01 per year

Location: Wilkes-Barre, Pennsylvania

Employment type: Full-Time

Job Description

• Req#: 4873787. This is a Care Manager 3 position within the Area Agency on Aging, assigned to the Protective Services Unit within the Social Services Department.
• Perform tasks as an Aging Protective Services Investigator, including:

• Recording Reports of Need for Protective Services, determining category and priority of need.
• Investigating allegations of abuse within regulatory time frames.
• Conducting face-to-face visits with older adults.
• Interviewing collateral contacts and collecting evidence.
• Collaborating with other agencies to resolve cases.
• Determining case outcomes as substantiated or unsubstantiated.
• Ensuring safety by arranging services, medical interventions, legal actions, and placements.
• Assisting with entitlement programs applications.
• Using legal intervention and testifying in court when necessary.
• Conducting reassessments and case closures.
• Referring cases to other AAA services.
• Documenting case activities in Well-Sky database.
• Providing protective services phone coverage on a rotating basis and volunteering for after-hours crisis coverage.
• Completing required reports and attending relevant trainings and meetings.
• Interpreting programs and regulations to individuals and agencies.
• Performing other duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of laws, regulations, and client conditions requiring court intervention.
• Knowledge of social casework principles, community support services, and issues affecting older adults.
• Skill in developing plans for vulnerable seniors.
• Ability to establish effective relationships, organize work, maintain confidentiality, and communicate clearly.

Recruitment Methods

Applicants must meet one or more of the following:

• Seniority promotion, transfer, reassignment, voluntary demotion, reinstatement, civil service lists.

Eligibility Requirements

Minimum experience and training:

• One year as an Aging Care Manager 2 or equivalent experience, or
• One and a half years in human services, law enforcement, or nursing with a bachelor's degree, or
• Six months of relevant experience with additional training.

Must be a Pennsylvania resident and meet other civil service criteria.

Application Instructions

Submit all requested materials as per the application process. Contact Brianna Ziller at 272-808-2830 or [e-mail] for more information.

Position Details

Full-time, permanent, union, non-exempt, Civil Service class code: L0636.

Hours: 8:00 AM to 4:00 PM, 75 hours bi-weekly.

Pay Range: 37.

Note: You must hold civil service status to apply.

How to Apply

Apply online via: https://www.governmentjobs.com/careers/pabureau/jobs/4870005/aging-care-manager-3-local-government-luzerne-wyoming-county-area-agency-on-a

For accommodations, notify the interviewer in advance.

Luzerne County is an Equal Opportunity & Affirmative Action Employer.