Agile Scrum Master — SDLC Delivery Lead

ManpowerGroup Global Inc.; Pennington (NJ); Hybrid; USD 103,000 - 107,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Accnt

Supplemental Life Insurance

Short Term and Long Term Disability

Business Travel Insurance

401(k), Plus Match

Weekly Pay

Job summary

ManpowerGroup Global Inc. is seeking an Agile Scrum Master to join the delivery organization, supporting project teams across the SDLC with a focus on servant leadership, facilitation, and continuous improvement.

Location: Pennington, NJ and Charlotte, NC (three days onsite). Pay: $75-$78 per hour. You will lead JAD sessions, coordinate with Product Owner, run design reviews, drive PI activities, and oversee end-to-end testing and production certification.

Qualifications

• 5+ years of experience in a software development team applying Agile principles.
• Strong servant leadership and facilitation skills, including situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of well-documented patterns and techniques for addressing intentional gaps in Scrum (e.g., burn-down approaches, retrospective formats, and handling bugs).
• Excellent communication and mentoring skills to support cross-functional collaboration across business and technical teams.
• AI/Gen AI knowledge is preferred.

Responsibilities

• Lead and facilitate JAD sessions as needed by setting context, summarizing outcomes, and driving follow-up next steps with LOB/FL/Architects.
• Coordinate with Business partners (Product Manager/Product Owner) on requirements and the project roadmap, and partner with Architects on solution design.
• Lead design review sessions with both technical and business stakeholders to ensure alignment and actionable decisions.
• Drive PI activities by coordinating breakout sessions across all teams involved, and engage service providers through the appropriate intake forums.
• Plan and drive end-to-end testing and production certification, and lead triage activities during LLE or post-production with relevant stakeholders.

Skills

Agile practices

Servant leadership

Facilitation

Communication

Mentoring

AI/Gen AI knowledge

Job description

ManpowerGroup Global Inc. is seeking an Agile Scrum Master to join the delivery organization, supporting project teams across the SDLC with a focus on servant leadership, facilitation, and continuous improvement.

Location: Pennington, NJ and Charlotte, NC (three days onsite). Pay: $75-$78 per hour. You will lead JAD sessions, coordinate with Product Owner, run design reviews, drive PI activities, and oversee end-to-end testing and production certification.