Agile Product Owner Sr Leads

FIS Management Services LLC; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

FIS Management Services, LLC seeks an Agile Product Owner Sr Leads in Jacksonville, FL to lead all product owners and own the end-to-end team execution strategy from inception to production for new features functionality and enhancements. Collaborating with Product Managers to ensure the successful delivery of Zelle and Bill Pay feature functionality to the market.

Utilize Jira, Visio, MS Project and Aha to plan, track, and manage complex projects; drive the modernization of Zelle including AWS

Qualifications

• Bachelor's degree or foreign equivalent in a related field.
• 5 years of progressively responsible experience with Zelle/Bill Pay and end-to-end payment processing.
• Experience with PCI compliance, real-time payments, and Agile backlog management.

Responsibilities

• Lead all product owners and own end-to-end team execution from inception to production.
• Develop roadmaps and timelines; drive migration of technology stack to AWS Cloud.
• Oversee Zelle front-end, Zelle APIs, ACH, PayNet integration and risk engines.
• Coordinate with fraud/risk tools to deliver unified front-end for Retail and SMB.
• Prioritize backlog items and conduct PI planning with cross-functional teams.
• Maintain KTLO/BAU operations, resource allocation, budgeting, and risk management.

Skills

Agile product ownership

Stakeholder engagement

Team leadership

Backlog management

PI planning

Education

Bachelor's degree in Computer Engineering, Computer Science or related field

Tools

Jira

Visio

Microsoft Project

Aha

IBM Safer Payments

Sardine

Job description

Job Description FIS Management Services, LLC seeks Agile Product Owner Sr Leads in Jacksonville, FL to lead all product owners and own the end-to-end team execution strategy from inception to production for new features functionality and enhancements. Collaborating with Product Managers to ensure the successful delivery of Zelle and Bill Pay feature functionality to the market. Utilize tools such as Jira, Visio, Microsoft Project and Aha to plan, track, and manage complex projects. Work closely with Product Manager’s to develop product roadmaps, strategies, and timelines that support the modernization of Zelle, including the complete migration of the technology stack to the AWS Cloud, in alignment with the FIS Money Movement Hub Strategy. Oversee the redesign of both upstream and downstream components, including the Zelle front-end, Zelle APIs, backend functionalities, and ACH, Paynet (real-time payment processing) integration. Interface with fraud and risk engines such as IBM Safer Payment or Sardine, to deliver a unified front-end experience for both Retail and Small Business segments. Accountable for the end-to-end delivery of current Zelle and Bill Pay products by establishing detailed strategies and actionable timelines, as well as facilitating effective stakeholder engagement to communicate the product vision and define critical requirements. Provide guidance and support to Product Owners to deepen their understanding of the product vision, clarify feature functionality, and offer expert assistance during feature grooming sessions. Facilitated PI planning and review sessions with cross-functional teams to drive iterative product improvements. Prioritize product backlog items based on user feedback and organizational objectives. Responsible for maintaining “Keep the Lights On” (KTLO) and Business-As-Usual (BAU) operations within Retail Payments, which includes resource allocation, scheduling, budgeting, risk management, and overall project leadership. Manage end-of-life (EOL) migration activities for retail payments, addressing vulnerabilities, and ensuring all applications meet PCI compliance and uphold robust security protocols. Lead cross-functional product development teams in daily operations, upholding alignment with project goals through advanced expertise in Scaled Agile and Value Stream agile software development methodologies.

REQUIREMENTS

Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: utilizing Zelle and Bill Pay products, including comprehensive knowledge of end-to-end payment processing, customer support and dispute resolution; utilizing IBM Safer Payments payment fraud detection tools; working with payment processing including ACH, real-time payment APIs, and PCI compliance requirements; working with Agile development methodologies, including test automation and product backlog management using tools; and collaborating with cross-functional teams to manage large-scale system migration projects. Telecommuting and/or working from home may be permissible pursuant to company policies.

QUALIFIED APPLICANTS

EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

ADA Disclaimer

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.