Agile Product Owner – Document AI

Bank of America; Charlotte (NC); On-site; USD 110,000 - 165,000; Full time

Job summary

Bank of America is seeking the Enterprise DAISY AI Product Owner to maximize value for a dedicated Agile scrum team. You will translate strategic objectives into actionable backlog items and serve as the voice of the business to prioritize work and drive delivery.

In this role you will partner with product managers, data and technology teams, and stakeholders to deliver AI capabilities at enterprise scale while ensuring alignment with regulatory and quality expectations.

Qualifications

• High School Diploma or GED or equivalent required.
• Experience with AI, Gen AI, or data-driven products preferred.
• Financial services experience preferred.
• Experience in large-scale Agile environments a plus.
• DevOps and Agile delivery practices helpful.

Responsibilities

• Product Ownership: partner with Product Managers to execute vision and priorities.
• Translate objectives into well-defined features and acceptance criteria.
• Own and maintain a prioritized backlog aligned to objectives and value.
• Review, refine, and accept completed work to ensure quality expectations.
• Make day-to-day prioritization and scope decisions to support delivery.

Skills

Proactive mindset

Organizational skills

Prioritization skills

Influence & leadership

Cross-functional collaboration

Clear communicator

Boundary setting

Agile experience

Stakeholder management

Education

High School Diploma / GED

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

The Enterprise Document AI System (DAISY) Product Owner is responsible for maximizing the value delivered by a dedicated Agile scrum team. Working closely with Product Managers, business stakeholders, and technology partners, the Product Owner translates strategic objectives into actionable requirements and maintains a prioritized backlog that enables successful delivery. This role serves as the primary day-to-day leader for their scrum team, acts as the voice of the business helping remove ambiguity, prioritize work, and drive successful execution. Job expectations include ensuring delivery of solutions that meet business objectives, quality expectations, regulatory requirements, and delivery commitments. driving clarity, execution, accountability, and continuous improvement. As part of the DAISY program, this role provides a unique opportunity to help shape how Bank of America adopts and scales Artificial Intelligence across the enterprise. Team members will work at the forefront of AI innovation, helping deliver capabilities that transform employee and client experiences at enterprise scale. DAISY is one of the bank's most strategic AI programs, focused on enabling enterprise-scale adoption of Artificial Intelligence. This role offers the opportunity to work directly with business and technology leaders to deliver innovative AI capabilities that drive meaningful impact across the organization. If you're passionate about Agile delivery, product ownership, and helping shape the future of AI at Bank of America, this is unique opportunity to be part of a transformational journey.

Responsibilities:

• Product Ownership Partner with Product Managers to execute against the product vision, roadmap, and strategic priorities.
• Translate business objectives into well-defined features, user stories, acceptance criteria, and delivery requirements.
• Own and maintain a prioritized product backlog aligned to program objectives and business value.
• Review, refine, and accept completed work to ensure requirements and quality expectations are met.
• Make day-to-day prioritization and scope decisions in support of delivery objectives.

Agile Team Leadership

• Serve as the primary Product Owner for a dedicated scrum team.
• Drive backlog readiness to ensure sufficient work is prepared for upcoming sprints.
• Promote adherence to Agile practices, sprint commitments, and team delivery routines.
• Partner with Scrum Masters and technology teams to remove blockers and improve team effectiveness.
• Foster a culture of accountability, ownership, continuous improvement, and delivery excellence.

Stakeholder Management

• Collaborate closely with business, technology, data, and operational stakeholders.
• Proactively provide clear and timely updates on priorities, risks, dependencies, and progress.
• Manage stakeholder expectations while balancing competing priorities and delivery constraints.
• Build trusted partnerships across teams and challenge constructively when needed to drive the best outcomes.
• Ensure alignment between business needs and delivery team execution.

AI Program Enablement

• Support delivery of strategic AI capabilities within the DAISY program.
• Partner with AI and technology teams to help translate emerging capabilities into business value.
• Contribute to the evolution of product management and Agile practices across the program.
• Help drive adoption of scalable AI solutions that support enterprise priorities.

The ideal candidate is a highly organized and proactive leader who thrives in a fast-paced environment and enjoys driving execution through influence and partnership.

Required Qualifications

• Proactive self-starter who takes ownership and drives outcomes.
• Strong organizational and prioritization skills.
• Proven ability to manage a large workload and multiple competing priorities.
• Demonstrated ability to lead through influence and drive accountability across cross-functional teams.
• Collaborative team player with strong partnership and relationship-building skills.
• Effective communicator who provides clear, concise, and timely status updates.
• Comfortable setting boundaries, managing expectations, and constructively challenging when appropriate.

Desired Qualifications

• Experience supporting AI, Gen AI, or data-driven products.
• Experience working in large-scale Agile environments.
• Technology product delivery experience.
• Financial services experience.
• DevOps and Agile delivery practices.

Skills

• Agile Practices
• Product Ownership
• Backlog Management
• Requirements Definition & Refinement
• Stakeholder Management
• Analytical Thinking
• Collaboration
• Result Orientation
• Influence
• Risk Management
• Communication
• Prioritization & Planning

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

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Global Impact

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Opportunity and Inclusion

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Our Values

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Pay Transparency: https://careers.bankofamerica.com/en-us/pay-transparency