Agile Practitioner 2

UnitedHealth Group; Schaumburg (IL); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group is seeking an Agile Practitioner 2 to guide Scrum teams, foster a learning environment, and remove impediments in a healthcare tech setting. You will facilitate ceremonies, coordinate with cross-functional partners, and monitor delivery metrics to ensure program objectives are met.

The role emphasizes accountability, collaboration, and applying AI tools to streamline workflows while driving delivery excellence across multiple teams in a large enterprise.

Qualifications

• 4+ years of experience serving as a Scrum Master or Agile Practitioner within an enterprise software development environment.
• 4+ years of experience facilitating core Agile/Scrum ceremonies (eg Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives)
• 4+ years of experience managing team dependencies, tracking delivery metrics, and monitoring financial spend/forecasts

Responsibilities

• Act as Scrum Master for one or more Agile teams within a Release Train or Value Stream, establishing team cadence and facilitating ceremonies
• Provide leadership, direction, and coaching to team members to encourage adopting sound Agile practices
• Facilitate cross-team coordination and manage dependencies with external teams and stakeholders
• Identify, own, and remove delivery impediments for the team(s) and escalate risks as needed
• Maintain and communicate delivery metrics for transparency on progress and quality
• Manage Agile team financials including spend, forecasts, and periodic updates to stakeholders
• Establish a safe team environment focused on problem-solving and empowerment
• Leverage enterprise-approved AI tools to streamline workflows and drive improvements

Skills

Scrum Master

Agile Practitioner

Facilitation

Cross-functional coordination

Delivery metrics

Tools

SAFe

Job description

Our Company

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Position Summary

As an Agile Practitioner 2, you will serve as a servant leader and change agent, guiding Agile software engineering teams to deliver high-value healthcare technology solutions in a collaborative, transparent, and safe environment. You will establish team-level cadences, facilitate core Scrum ceremonies, proactively remove delivery impediments, and promote continuous improvement using a 'learn by doing' methodology. By fostering accountability, cross-team collaboration, and self-organization, you will empower teams to achieve sprint and program increment objectives while driving delivery excellence.

Primary Responsibilities:

• Act as Scrum Master for one or more Agile teams within a Release Train or Value Stream, establishing team cadence and facilitating ceremonies (e.g., Sprint Planning, Backlog Refinement, Team Retrospectives)
• Provide leadership, direction, and coaching to team members to encourage adopting sound Agile practices and foster a 'learn by doing' environment
• Facilitate cross-team coordination, collaborate cross-functionally to align strategy, methodology, and execution, and manage dependencies with external teams and stakeholders
• Identify, own, and remove delivery impediments for the team(s), escalating critical risks and issues as appropriate
• Maintain and communicate delivery metrics to provide transparent visibility into team progress, quality, and execution
• Manage Agile team financials, including tracking actual spend, forecasting, and delivering periodic updates to business and financial stakeholders
• Establish a trusting and safe team environment focused on problem-solving without blame or judgment, protecting and empowering the team to succeed
• Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of experience serving as a Scrum Master or Agile Practitioner within an enterprise software development environment
• 4+ years of experience facilitating core Agile/Scrum ceremonies (eg Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives)
• 4+ years of experience managing team dependencies, tracking delivery metrics, and monitoring financial spend/forecasts

Preferred Qualifications:

• Demonstrated experience resolving delivery impediments, facilitating cross-functional collaboration, and guiding teams to self-organization
• First-level Scrum Master certification (CSM, PSM I, or SAFe SSM)
• Experience operating within a Scaled Agile Framework (SAFe) environment or Value Stream structure
• Solid understanding of software development life cycle (SDLC) processes and systems thinking
• Strong communication, coaching, and interpersonal skills with a proven track record of building trust across business and IT stakeholders

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.