Agile Engagement Lead

1000 Kyndryl, Inc.; United States; On-site; USD 115,000 - 262,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive benefits

Career development

Job summary

Kyndryl, a leading technology services company, is seeking a dynamic Senior Scrum Master / Product Owner to advance cybersecurity‑driven healthcare workflows. This embedded role partners with engineering, security, and operations teams to deliver secure, scalable solutions and ensure alignment between product vision, risk controls, and business outcomes.

You will facilitate ceremonies, own the product backlog, translate complex requirements into actionable user stories, and coach teams toward

Qualifications

• 10+ years of experience as a Senior Scrum Master/Agile Coach.
• 10+ years of experience as a Product Owner or Business Analyst.
• Strong ability to translate requirements into actionable user stories and acceptance criteria.

Responsibilities

• Define priorities, acceptance criteria, and release plans with stakeholders.
• Ensure alignment between roadmap, objectives, and workflows.
• Collaborate with engineering, security, operations, compliance, and business stakeholders.

Skills

Senior Scrum Master

Product Owner

Agile / Scrum

Stakeholder management

Tools

Jira

Azure DevOps

Job description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission‑critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is seeking a dynamic, Agile delivery‑focused Senior Scrum Master / Product Owner to support enterprise healthcare clients in modernizing and securing critical technology workflows. This role is deeply hands‑on and embedded within delivery teams, guiding daily execution while ensuring alignment between product vision, cybersecurity requirements, and business outcomes. You will work at the intersection of Agile delivery, product ownership and cybersecurity operations - helping teams deliver secure, scalable solutions that improve workflow efficiency and risk posture within complex healthcare environments.

Key Responsibilities

• Partner with key stakeholders, business teams, and technical leads to define priorities, acceptance criteria, and release plans
• Ensure alignment between product roadmap, business objectives, and operational workflows
• Collaborate across cross‑functional teams including engineering, security, operations, compliance, and business stakeholders
• Serve as a hands‑on Scrum Master and Product Owner for Agile teams delivering cybersecurity workflow solutions
• Facilitate all core Agile ceremonies (daily stand‑ups, sprint planning, backlog refinement, retrospectives) and ensure high team performance
• Own and manage the product backlog, translating cybersecurity and business requirements into clear, actionable user stories
• Drive sprint execution, remove impediments, and ensure continuous delivery of high‑quality increments
• Support adoption of Agile best practices, tooling (e.g., Jira), and team‑level metrics (velocity, cycle time, quality)
• Continuously improve team performance through coaching, feedback loops, and data‑driven insights
• Ensure deliverables meet regulatory, compliance, and enterprise security standards relevant to healthcare environments
• Contribute to documentation, knowledge sharing, and repeatable Agile delivery practices

Required Technical and Professional Experience

• 10+ years of experience as a Senior Scrum Master and/or Agile Coach
• 10+ years of experience as a Product Owner or Business Analyst
• Proven experience managing Agile backlogs and delivering within Scrum or Kanban frameworks
• Hands‑on experience facilitating Agile ceremonies and driving sprint execution
• Experience working with cybersecurity or security‑related workflows (e.g., incident management, risk remediation, access controls)
• Experience working in healthcare or other highly regulated environments
• Strong ability to translate business and technical requirements into clear user stories and acceptance criteria
• Experience using Agile tools such as Jira, Azure DevOps, or similar
• Strong stakeholder management and communication skills across business and technical teams
• Ability to identify and remove blockers to maintain team velocity and predictability

Preferred Technical and Professional Experience

• Certification such as Scaled Agilist (SAFe SA), Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or Certified Scrum Product Owner (CSPO)
• Experience supporting healthcare cybersecurity initiatives (e.g., HIPAA‑aligned security practices, audit readiness, compliance workflows)
• Familiarity with DevSecOps practices and secure software delivery pipelines
• Experience working in enterprise‑scale Agile programs or SAFe environments
• Background in workflow tools such as ServiceNow (Security Operations modules) or similar platforms
• Experience defining Agile metrics and using data to improve delivery performance

Compensation and Benefits

• The compensation range for the position in the U.S. is $115,080 to $218,520 based on a full‑time schedule. Your actual compensation may vary depending on your geography, job‑related skills and experience.
• For part‑time roles, the compensation will be adjusted appropriately.
• The pay or salary range will not be below any applicable state, city or local minimum wage requirement.
• California (San Francisco Bay Area):$138,120 to $262,320
• California (All Other):$126,600 to $240,480
• Colorado: $115,080 to $218,520
• Massachusetts: $115,080 to $240,480
• New York City: $138,120 to $262,320
• Washington: $126,600 to $240,480
• Washington DC: $126,600 to $240,480
• This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
• You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
• If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Why Join Us / Company Culture

Kyndryl is a purpose‑driven company committed to innovation and empowering our people. Your work contributes to meaningful outcomes for clients and communities. Growing your career with Kyndryl includes hands‑on experience, learning opportunities, and the chance to certify in all four major platforms.

Kyndryl is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

We are actually, essentially, excited by every opportunity because at Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences.

What You Can Expect With state‑of‑the‑art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value.

Kyndryl cares about your well‑being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.

Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company‑wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non‑profit organizations.