Agile Delivery Manager / Scrum Master (Public Sector)

IBM; Boston (MA); Hybrid; USD 94,000 - 128,000; Full time

Benefits offered by this job

Flexible working policy

Hybrid work model

Private medical insurance

Job summary

IBM Consulting UK FutureNow seeks an experienced Agile Delivery Manager to lead cross-functional teams on complex application development and maintenance projects. You will manage scope, cost, and timelines, ensuring all deliverables meet business and contractual requirements in a hybrid delivery environment.

You will apply Agile and Lean methods, build capable teams, manage stakeholders, and drive continuous improvement while ensuring governance and security standards within a global consulting

Qualifications

• Strong understanding of project management methodologies and governance.
• Proven ability to manage multiple stakeholders and priorities.
• Experience delivering system and process improvement projects.
• Excellent communication and leadership skills.
• Analytical mindset with focus on quality and compliance.

Responsibilities

• Manage delivery from initial discovery through to live.
• Lead project planning, execution, and delivery.
• Manage the delivery plan with the wider project plan.
• Apply Agile and Lean tools and techniques (e.g. Scrum, Kanban, XP).
• Build and maintain teams, ensuring they are motivated and collaborative.
• Oversee the implementation and enhancement of systems.
• Focus the team on what is most important to the delivery of products and services.
• Identify obstacles and help the team to overcome them.
• Encourage and facilitate continuous improvement.

Skills

Project management

Stakeholder management

Agile methodologies

Leadership

Communication

Governance

Process improvement

Education

Bachelor's Degree

PMI PMP certification

Job description

At IBM Consulting UK FutureNow, you'll build a career at the forefront of hybrid cloud and AI, working with leading clients across the public and private sectors.

You'll collaborate with top industry professionals, gain hands on experience with cutting edge technologies, and deliver solutions that create real business impact. From day one, you'll work on meaningful, high profile programmes that stretch your skills and accelerate your growth.

We invest heavily in you—supporting continuous learning, in demand skills development, and long term career progression. You'll thrive in a flexible, inclusive environment that values curiosity, encourages reinvention, and recognises what makes you unique.

We offer:

• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group pension plan through salary sacrifice.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

We are looking for a highly skilled Senior Project Manager to lead cross-functional teams in delivering complex application development and maintenance projects. You will be responsible for managing project scope, cost, and timelines, ensuring all deliverables meet business and contractual requirements. You will manage internal stakeholder relationships, define implementation schedules, and ensure compliance with strategic and regulatory standards. You will also provide risk systems expertise to support key bureau relationships and bank-wide initiatives. This is a dynamic role requiring technical understanding, leadership skills, and a proactive approach to driving project success.

Responsibilities

• Manage delivery from Initial discovery through to live.
• Lead project planning, execution, and delivery .
• Manage the delivery plan with the wider Project plan
• Apply the most appropriate Agile and Lean tools and techniques (e.g. Scrum, Kanban, XP - extreme programming)
• Build and maintain teams, ensuring they are motivated, collaborating and working well Oversee the implementation and enhancement of systems.
• Focus the team on what is most important to the delivery of products and services
• Identify obstacles and help the team to overcome them
• Encourage and facilitate continuous improvement

Required education

None

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Strong understanding of project management methodologies and governance.
• Proven ability to manage multiple stakeholders and priorities.
• Experience delivering system and process improvement projects.
• Excellent communication and leadership skills.
• Analytical mindset with focus on quality and compliance.

This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).

Preferred technical and professional experience

• Experience with Agile or hybrid delivery models.
• Industry standard project management certifications i.e. PMI PMP

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Job Title

Agile Delivery Manager / Scrum Master

Job ID

132030

City / Township / Village

State / Province

Hampshire, London, City of, Manchester, Leicester

Country

United Kingdom

Work arrangement

Hybrid

Area of work

Project Management

Employment type

Regular

Position type

Professional

Up to 80% or 4 days a week (home on weekends - based on project requirements)

Company

Shift

General (daytime)