Agile Delivery Lead — Banking & Consumer

JPMorgan Chase & Co.; Plano (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Agility Senior Associate in Consumer & Community Banking to guide and support teams in adopting agile practices across the product development lifecycle.

You will facilitate discussions, drive decision-making, and enable continuous improvement to deliver high-quality solutions. You will lead Kanban across multiple teams, improve throughput, and partner with Product, Engineering, and Data to optimize flow and delivery.

Qualifications

• 3+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support agile delivery workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted summaries and recommendations before use, escalating when uncertain and following data handling expectations.
• Demonstrate a comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices
• Demonstrate proficiency in facilitating group discussions, decision-making processes, and collaborative activities within teams to achieve product goals
• Showcase proficiency in agile delivery and agile approaches, with a developing ability to coach teams and strive for continuous improvement and high performance
• 3+ years in Kanban delivery/flow leadership roles
• Strong facilitation skills with senior stakeholders. Drive alignment on policies, priorities, and ways of working
• Demonstrated experience implementing and operating Kanban systems. This includes WIP limits, explicit policies, classes of service, replenishment, and aging work management
• Proficiency with Jira and delivery analytics/reporting. Familiarity with AI-enabled productivity tooling
• Excellent communication, problem-solving, and change management skills

Responsibilities

• Facilitate the adoption and adaptation of agile methodologies within teams and provide guidance, training, and support to propel continuous improvement and high performance
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts
• Enable agile project delivery byfacilitatingthe prioritization of tasks and managing resources to effectively address complex situations to achieve project goals
• Analyze and interpret policies,identifykey barriers, and apply your critical thinking skills to address challenges within the product development lifecycle
• Lead and enable multiple Kanban teams to drive predictable delivery, partnering with Product Agility Leads and Kanban leadership to standardize practices, policies, reporting, and portfolio execution
• Establish and maintain intake policies, capacity allocation, and prioritization routines while ensuring high-priority work is refined, ready, and effectively replenished for delivery teams
• Monitor and improve lead time, cycle time, throughput, WIP, aging WIP, and predictability; identify and resolve bottlenecks while facilitating key agile cadences including intake, triage, replenishment, and daily workflows. Kanban, weekly touchpoints, quarterly planning, and retrospectives with a focus on flow
• Define and enforce WIP limits, explicit policies, Definition of Ready/Done, and pull policies. Coach teams and stakeholders on “stop starting, start finishing.”
• Train teams and leaders on Kanban practices. This includes classes of service, workflow policies, and flow efficiency, as well as supporting ongoing maturity improvements
• Surface impediments early and manage cross-team dependencies. Drive resolution with clear ownership and escalation paths
• Configure and optimize Kanban boards, workflows, and reporting while leveraging approved AI and automation capabilities to improve productivity, streamline processes, ensure data integrity, and drive continuous improvement

Skills

Agile methodologies

Facilitation

Kanban delivery/flow

Jira

AI-enabled productivity tooling

Delivery analytics/reporting

Stakeholder management

Tools

Jira

Job description

JPMorgan Chase & Co. seeks an Agility Senior Associate in Consumer & Community Banking to guide and support teams in adopting agile practices across the product development lifecycle.

You will facilitate discussions, drive decision-making, and enable continuous improvement to deliver high-quality solutions. You will lead Kanban across multiple teams, improve throughput, and partner with Product, Engineering, and Data to optimize flow and delivery.