Agile Delivery Coach & Scrum Master

MAXIMUS; Davenport (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

MAXIMUS is seeking an experienced Scrum Master to enable cross-functional delivery squads, drive agile practices and maintain delivery visibility. You will coach teams, manage impediments, and ensure alignment with value delivery and quality standards.

Success in this role requires strong facilitation, stakeholder management and data-informed decision-making within a fast-paced environment. UK work eligibility and residency are required.

Qualifications

• Certified Scrum Master (CSM), PSM I/II or equivalent agile delivery qualification.
• Agile coaching, Kanban, Lean, Product or DevOps certification is desirable.
• SAFe or other scaled-delivery certification is desirable.
• Equivalent experience in technology, digital or product delivery environments.

Responsibilities

• Facilitate effective Scrum ceremonies, coach squads in agile principles and behaviours, promote self-organisation and ownership, and help product owners and delivery teams maintain focus on customer and business value.
• Identify, manage and remove delivery impediments, improve team flow and predictability, support capacity and release planning, coordinate cross-squad dependencies and help squads balance pace, quality, and operational resilience.
• Mentor squad members, product owners and stakeholders in agile practices, facilitate collaborative problem-solving, challenge ineffective ways of working and ensure improvement actions arising from retrospectives, delivery data and feedback are owned and delivered.
• Use delivery metrics such as throughput, lead time, cycle time, WIP, aging and defect trends to identify risks, improve squad performance and deliver meaningful dashboards.
• Build strong relationships across technology and the wider Maximus organisation, translate delivery challenges into clear business impacts, communicate progress and dependencies effectively.
• Promote DevOps, continuous-delivery, automation, customer-centred practices and responsible AI-enabled productivity.

Skills

Scrum Master experience

Agile coaching

Facilitation & coaching

Delivery metrics & dashboards

Azure DevOps/Jira experience

Stakeholder management

Communication & influence

Multi-priority handling

Knowledge of SDLC & release planning

Education

Certified Scrum Master (CSM) or equivalent (PSM I/II)

Tools

Azure DevOps

Jira

Rally or equivalent

Job description

MAXIMUS is seeking an experienced Scrum Master to enable cross-functional delivery squads, drive agile practices and maintain delivery visibility. You will coach teams, manage impediments, and ensure alignment with value delivery and quality standards.

Success in this role requires strong facilitation, stakeholder management and data-informed decision-making within a fast-paced environment. UK work eligibility and residency are required.