Agile Coach: Stress-Management & Strategic Planning

Energy Innovation Corp; Downey (CA); On-site; USD 121,000 - 170,000; Full time

Job summary

American Express is seeking an Agile Coach at our Downey, CA location with strong experience in stress management. The role offers a CA base and a compensation range of $121,000 to $170,000 with structured growth into Strategic Planning.

You will translate stakeholder asks into a clear plan, maintain documentation, and own outcomes. The position emphasizes adaptability, learning, and effective communication within a fast-paced environment.

Qualifications

• Real curiosity about why American Express customers do what they do.
• Adaptability and resilience when facing shifting requirements.
• Curiosity that outpaces your current job description.
• A learner's pace that keeps up with shifting requirements.
• A growth mindset that treats feedback as fuel, not threat.
• Comfort presenting to a CA-wide audience without a script.
• Comfort with an American Express pace that rarely sits still.

Responsibilities

• Make general tradeoffs visible so American Express can weigh them.
• Support daily operations at our Downey site and keep workflows moving.
• Maintain clear documentation of work performed and outcomes delivered.
• Translate fuzzy stakeholder asks into a crisp Strategic Planning plan.
• Own your mistakes loudly and your wins quietly.
• Spot the Downey pattern in feedback before it becomes a complaint.
• Own the follow-through after the general meeting ends.

Skills

Curiosity about customers

Adaptability

Curiosity & initiative

Continuous learning

Growth mindset

Public speaking (CA audience)

Fast-paced environment

Job description

American Express is seeking an Agile Coach at our Downey, CA location with strong experience in stress management. The role offers a CA base and a compensation range of $121,000 to $170,000 with structured growth into Strategic Planning.

You will translate stakeholder asks into a clear plan, maintain documentation, and own outcomes. The position emphasizes adaptability, learning, and effective communication within a fast-paced environment.