Agile Coach

Genpact; United States; Remote; USD 100,000 - 150,000; Full time

Job summary

A leading technology services company is seeking an Agile Coach to enhance their agile practices. In this remote role, you will champion agile principles, collaborate with cross-functional teams, and provide coaching to elevate the organization's agility. Ideal candidates will possess extensive experience in agile transformation and demonstrate strong leadership and facilitation skills.

Qualifications

• Proven experience as an Agile Coach with a strong track record.
• Deep understanding of agile frameworks and practices.
• Strong facilitation, coaching, and mentoring skills.

Responsibilities

• Champion the FTT Ways of Working and promote agile principles.
• Collaborate with teams to optimize delivery of customer value.
• Provide hands-on coaching to enhance agile maturity.

Skills

Agile frameworks

Coaching

Facilitation

Education

Agile certifications

Experience with Lean principles

Job description

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Job Title: Agile Coach

Location: USA(Remote)

Type of hire: Full-time

Job Type About the Role:

The Technology Transformation Office (TTO) is seeking a dynamic and experienced Agile Coach to champion and evolve our FTT Ways of Working (WoW) and support our Value Stream transformation efforts. This role is pivotal in embedding pragmatic agility across teams and ensuring alignment with our enterprise-wide agile practices. You will work closely with cross-functional teams, leaders, and stakeholders to foster a culture of continuous improvement, customer-centricity, and value delivery.

Key Responsibilities:

• Champion FTT Ways of Working: Promote and embed the FTT WoW framework across teams, ensuring consistent understanding and application of agile principles tailored to our context.
• Value Stream Enablement: Collaborate with the TTO and Value Stream leaders to identify bottlenecks, optimize flow, and enhance end-to-end delivery of customer value.
• Coaching & Mentoring: Provide hands-on coaching to teams, Uber Scrum Masters, Scrum Masters, Capability Business Owners, Capability Product Owners, Capability Leads, Technical Leads, and leaders to build agile capabilities and maturity.
• Pragmatic Agility: Advocate for practical, outcome-driven agility over rigid frameworks grounded in our FTT Ways of Working. Help teams adopt what works best for their context while staying aligned with enterprise goals.
• Facilitate Learning: Deliver FTT WoW workshops, training sessions, and learning experiences that build agile fluency and foster a growth mindset in partnership with TTO, as required.
• Agile Metrics & Insights: Guide teams in using meaningful metrics to drive improvement, not just measurement. Help interpret data to inform decisions and adapt practices.
• Community Building: Nurture communities of practice and cross-team collaboration to share learnings, successes, and challenges.

Qualifications:

• Proven experience as an Agile Coach, with a strong track record of enabling agile transformations at scale.
• Deep understanding of agile frameworks (Scrum, Kanban, SAFe, etc.), the ability to leverage these frameworks within our FTT Ways of working, and the ability to apply them pragmatically.
• Experience working with Value Streams and Lean principles.
• Strong facilitation, coaching, and mentoring skills.
• Excellent communication and stakeholder engagement abilities.
• Agile certifications (e.g., ICP-ACC, SAFe Program Consultant, Certified Scrum Professional) are a plus.

Preferred Attributes:

• Passionate about people, process, and performance.
• Comfortable navigating ambiguity and driving clarity.
• Empathetic leader who builds trust and psychological safety.
• Systems thinker with a bias for action and experimentation.
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Investment Management

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