Agile Coach

The Crox Group; Chicago (IL); On-site; Full time

Job summary

The Crox Group is seeking a Solution Architect for Agile Tooling. This role involves configuring Atlassian tools like Jira and Confluence to enhance Agile processes across teams. The ideal candidate will have 3-5 years of experience and a Bachelor's degree in a relevant field. The position supports Agile teams in developing workflows and metrics while fostering a collaborative culture within the organization.

Qualifications

• 3-5 years experience with Atlassian Products.
• Bachelor's degree required or equivalent work experience.
• Certification as SM, RTE, SPC preferred.

Responsibilities

• Install, configure, maintain, and enhance Jira Core and Confluence.
• Support Agile teams in adopting best practices.
• Provide training on Jira and Confluence.

Skills

Configuration and administration of Atlassian Products

Conceptual understanding of SDLC

Ability to work independently

Effective time management

Strong work ethic

Education

Bachelor’s Degree in Computer Science

Tools

Jira

Confluence

Job description

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This range is provided by The Crox Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55.00/hr - $65.00/hr

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Recruitment Operations | Team Leadership | Cross-Industry Hiring | Process Optimization | Talent Strategy

This position acts as a solution architect providing overall technical vision, road mapping of future capabilities, and overall experience of our agile tooling ecosystem. Individual supports the entire Atlassian suite and it’s integrations and provides best practices, enhancements, and supports the entire enterprise of users.

This position empowers teams to adopt Agile ways of thinking and working via Agile tools. The Agile tooling coach uses experience and influence to affect change and create a collaborative culture. This position partners with Agile teams at a tactical level to enhance proficiency in executing Scrum, Kanban and SAFe processes. This position serves as a process champion for agile tooling needs across the enterprise by improving ways of working.

Performs a combination of duties in accordance with departmental guidelines:

Job Description:

1. Install, configure, maintain, administer, and enhance Jira Core, Jira Software, Confluence, integrations with Jira, and key 3rd party add-ons

2. Help guide and maintain the organization of data in Jira and Confluence

3. Help support and build team and program level metrics

4. Work with enterprise team members to enable custom workflows, fields, screens, dashboards, and reports that fit into the agile mindset and enterprise reporting values

5. Create and manage complex components including project workflows, screen schemes, permission schemes, and notification schemes

6. Advise on best practices configuration and recommendations to avoid common pitfalls and challenges

7. Experience installing and configuring add-ons for Atlassian Products to provide enhanced capabilities

8. Provide user-based training to groups and users on Jira and Confluence usage, administration, and operational user and maintenance of the system

9. Provide support as required as an administrator and to users to ensure the success of an implemented solution

10. Provide onboarding capabilities and training for new users to the Atlassian product suite

11. Development of scaling reports in EazyBI or Tableau

12. Help with other assignments as necessary

Skills: Qualifications & Skills:

1. 3-5 years of experience with configuration and administration of Atlassian Products such as Jira Core, Jira Software, Confluence, and key 3rd party add-ons

2. Conceptual and practical understanding of SDLC, SAFe, and Agile Frameworks

3. Ability to work independently with minimal guidance in a fast-paced environment

4. Ability to manage multiple clients and deliverables at any given time through effective time management and planning

5. Strong work ethic and the ability to work with diverse teams across different time zones

6. Certification as SM, RTE, SPC is preferred

Keywords:

Education: Bachelor’s Degree in Computer Science, Information Technology, or related discipline; or equivalent work experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology and Finance

• Industries

  Insurance

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