Agent, Cross-Utilized Paid Weekly Part time

Trego Dugan Aviation Of Grand Island Inc; Savannah (GA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Paid Time Off

Job summary

Trego Dugan Aviation Of Grand Island Inc in Savannah, GA is seeking an Agent, Cross-Utilized Paid Weekly Part time to deliver total customer service at the airport, assist with ramp and operations, and ensure safety and efficiency in every transaction.

The role requires a high school diploma or equivalent, a valid driver's license, and the ability to pass a background check and drug test; we offer part-time hours, variable shifts, and paid time off where applicable.

Qualifications

• High School diploma or equivalent.
• Ability to read and write English; bilingual skills a plus.
• Must pass a 10-year background check and pre-employment drug test.
• Must have a valid driver's license.

Responsibilities

• Processing customers' tickets, checking baggage, and assigning seats.
• Providing information on arrival/departure times and procedures.
• Handling denied boarding situations and arranging hotel, meal, and taxi vouchers as needed.
• Assisting customers with special needs during boarding.
• Loading/unloading baggage and assisting ramp operations.
• Ensuring FAA, airline, and airport regulations are followed.
• Maintaining excellent communication and customer service in airport environment.

Skills

Excellent communication skills

Read and write English

Bilingual a plus

Customer service oriented

Reliable and detail-oriented

Education

High School diploma or equivalent

Tools

Basic computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Agent, Cross-Utilized Paid Weekly Part time

Part Time Laborer/Ramp Savannah, GA, US

Salary Range: $16.50 To $16.50 Hourly

Hours will vary

Up to 24 hours/week depending upon availability

Airline Customer and Ramp Service Agent
Starting wage $16.50/hour

• Paid Time Off
• Must have a valid driver's license
• Must pass a 10-year background check and pre-employment drug test
• Must be able to complete required training

General Purpose of Job:This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.

Essential Duties and Responsibilities:

• The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.
• Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
• Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
• Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate.
• Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones.
• Assists Customers with special needs, i.e., Customers who need assistance in boarding.
• Loading and uploading baggage on and off the aircraft.
• Marshaling in the planes and pushing back the aircraft.
• Excellent communication skills.
• Work in extreme outdoor conditions.
• Ability to push/pull/lift 70 lbs. on a continuous basis.
• Able to read and write English; bilingual skills a plus.
• Ability to work efficiently under time constraints.
• Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
• Other duties as assigned by the Station Leader.
• Must be 18 years or older.
• Must pass a ten (10) year background check and pre-employment drug test.
• Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
• Able to attend required training.
• Valid Driver's license

Competency/Behavioral Requirements:Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Be persistent in the face of obstacles

Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

Other Requirements and Qualifications:Education: High School diploma or equivalent.

Knowledge: Possess basic computer skills