Agency Sales Representative (WA/OR Remote)

First American; Salem (OR); Remote; USD 60,000 - 80,000; Full time

Job summary

First American is seeking an Agency Rep to grow and maintain a quality independent title agent client base. You will manage relationships, drive sales, and coordinate with agents using Salesforce CRM.

Remote role supported in WA or OR with travel within these states. A strong sales background in title/real estate and a valid driver’s license are required.

Qualifications

• 2-5 years of residential Title/Real estate industry experience.
• Proven track record of meeting and exceeding sales goals.
• Requires a valid driver’s license.
• Strong interpersonal communication skills.
• Ability to listen to customers and tailor solutions.

Responsibilities

• Retains and expands title agency relationships across the region.
• Communicates proactively with title agencies and responds promptly.
• Develops and executes a call plan for the assigned area.
• Assesses agency needs and develops plans to meet them.
• Represents and trains agents on our integration options (AgentNet).
• Promotes First American technology and product offerings to agents.
• Manage title agency accounts, audit policies, and monitor receivables.

Skills

Title industry experience

Sales goal achievement

Interpersonal skills

Driver's license

Team collaboration

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Develops and retains a quality independent title agent client base through the acquisition of new title agents and maintenance of existing title agents. Primary responsibility of an Agency Rep is to be the title agencies main point of contact on orders and to manage the relationship between the title agent and the company. Sales representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer's needs throughout the entire sales order, shipping, billing, customer payment, and follow-up for future business process. Responsible for managing Agent data and sales-related activity in Salesforce (CRM).

This position is remote and may be based in Washington or Oregon. Regular travel within these states is required to support business needs.

What You'll Do

• Retains and expands title agency relationships throughout region/market area
• Communicates proactively with and responds in a timely manner to title agencies
• Develops and executes a call plan for the area assigned
• Assesses individual title agent needs and develops, presents and implements a plan to meet those needs
• Is highly visible in his/her marketing area by attending title and real estate industry functions and participating in community
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features
• Effectively creates or adapts and delivers group and individual presentations to customer groups, target title agents, cooperating title agents and others
• Manage title agency accounts including performing policy audits, collecting aged receivables, monitoring agent remittance and resolving any accounting issues
• Develop an understanding of various 3rd party vendor title software solutions and train agents on our integration options available thru AgentNet to drive revenue
• Develop an understanding of First American technology and product offerings to title agents to provide training and solutions to title agents

What You'll Bring

• 2- 5 years of successful residential Title/Real estate industry experience
• Proven track record of meeting and exceeding sales goals
• Requires a valid driver’s license.
• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
• Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities
• Strong interpersonal communication skills
• Flexible with the ability to adapt strategy to changing conditions
• Understanding of market and competition with the ability to identify external threats and opportunities
• Ability to persuade and influence others
• Strong negotiation skills
• High School Diploma or equivalent
• Monthly commissions in addition to the annual base salary pay range: $60,000 - $80,000
• This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.