Agency Sales Representative (WA/OR Remote)

First American; Washington (District of Columbia); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Monthly commissions

Job summary

First American is seeking an Agency Representative to grow and manage relationships with title agencies nationwide from a remote base in the US. You will drive revenue by expanding accounts, presenting tailored solutions, and maintaining strong client service.

A driver’s license and field presence in the market are required. You will collaborate with Sales and Operations, analyze agency needs, deliver compelling pitches, and train agents on our technology and processes to ensure premium service

Qualifications

• 2–5 years of successful residential Title/Real estate industry experience.
• Valid driver’s license required.
• Excellent listening skills to understand customer needs and objectives.
• Demonstrates persistence and consistency in pursuing revenues.
• Strong interpersonal communication and negotiation skills.
• Flexible and able to adapt strategy to changing conditions.

Responsibilities

• Retain and expand title agency relationships across the region.
• Proactively communicate with title agencies and respond in a timely manner.
• Develop and execute call plans for the assigned area.
• Assess agent needs and present plans to meet them.
• Attend industry events and participate in community marketing efforts.
• Manage title agency accounts, audits, receivables, and remittance issues.
• Understand third‑party title software solutions and train agents on integrations.
• Promote First American technology offerings and provide training to agents.

Skills

Sales experience

Communication skills

Negotiation

Tenacity

Interpersonal skills

Goal-oriented

Drive for results

Customer focus

Education

High School Diploma

Tools

Salesforce

Job description

Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoDevelops and retains a quality independent title agent client base through the acquisition of new title agents and maintenance of existing title agents. Primary responsibility of an Agency Rep is to be the title agencies main point of contact on orders and to manage the relationship between the title agent and the company. Sales representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer's needs throughout the entire sales order, shipping, billing, customer payment, and follow-up for future business process. Responsible for managing Agent data and sales-related activity in Salesforce (CRM).This position is remote and may be based in Washington or Oregon. Regular travel within these states is required to support business needs.What You'll DoRetains and expands title agency relationships throughout region/market areaCommunicates proactively with and responds in a timely manner to title agenciesDevelops and executes a call plan for the area assignedAssesses individual title agent needs and develops, presents and implements a plan to meet those needsIs highly visible in his/her marketing area by attending title and real estate industry functions and participating in communityDisplays or demonstrates product, using samples or catalog, and emphasizes salable featuresEffectively creates or adapts and delivers group and individual presentations to customer groups, target title agents, cooperating title agents and othersManage title agency accounts including performing policy audits, collecting aged receivables, monitoring agent remittance and resolving any accounting issuesDevelop an understanding of various 3rd party vendor title software solutions and train agents on our integration options available thru AgentNet to drive revenueDevelop an understanding of First American technology and product offerings to title agents to provide training and solutions to title agentsWhat You'll Bring2- 5 years of successful residential Title/Real estate industry experienceProven track record of meeting and exceeding sales goalsRequires a valid driver’s license.Ability to listen to customers and understand their needs and objectives to better respond and provide solutionsDemonstrates persistence, tenacity and consistency in pursuing revenues opportunitiesStrong interpersonal communication skillsFlexible with the ability to adapt strategy to changing conditionsUnderstanding of market and competition with the ability to identify external threats and opportunitiesAbility to persuade and influence othersStrong negotiation skillsHigh School Diploma or equivalentMonthly commissions in addition to the annual base salary pay range: $60,000 - $80,000This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.