Agency Respite Staffing Coordinator

Aveanna Healthcare; West Covina (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Aveanna Healthcare is seeking an Agency Respite Staffing Coordinator to oversee recruiting and scheduling of care providers. This role involves ensuring client needs are met through effective staffing solutions and maintaining strong relationships with families and staff. Join a company that values diversity and community engagement, offering a supportive workplace culture.

Benefits

Award-Winning Culture

Employee Support Programs

Inclusive Learning Opportunities

Community Engagement Activities

Qualifications

• One or two years of recruiting or scheduling experience.
• Bilingual skills are a plus.

Responsibilities

• Recruiting and hiring qualified care providers.
• Managing client staffing needs and scheduling.

Skills

Communication

Time management

Problem-solving

Multi-tasking

Leadership

Education

High school diploma or GED

Bachelor’s Degree

Tools

Microsoft Office

Job description

Position Overview

The Agency Respite Staffing Coordinator is responsible for recruiting and hiring qualified care providers who meet client needs and are a good fit for the company. This includes searching, interviewing, researching, onboarding, and scheduling new staff. The coordinator works with referral sources to determine staffing needs, develops and implements recruitment process improvements, and ensures steady staffing levels. Additionally, they interact with clients to determine scheduling and specific case needs.

Essential Functions and/or Duties

1. Recruiting: Creates and responds promptly to inquiries from all recruiting sources; contacts potential candidates via email, phone, and texts, making multiple attempts throughout the day; maintains applicant information in the recruiting system; schedules next steps with qualified candidates during initial contact when possible; follows up with previous candidates.
2. Staffing/Scheduling: Manages client staffing needs; maintains accurate tracking of staff availability and assignments; creates and updates client schedules; collaborates with staff and families to match staffing needs; communicates schedule changes promptly; addresses personnel issues with the Agency Respite Manager; builds relationships with families, staff, and referral sources; participates in onboarding and community outreach; assists with administrative duties and adheres to policies; collaborates on process improvements for customer service and efficiency.

Requirements

• High school diploma or GED
• One or two years of recruiting or scheduling experience
• Ability to work rotating after-hours on-call schedule
• Proficient in Microsoft Office

Preferences

• Bachelor’s Degree
• One year of home care or related experience
• Bilingual skills a plus

Other Skills/Abilities

• Maintain confidentiality and professional boundaries
• Remain calm and professional under stress
• Multi-tasking and attention to detail
• Time management and problem-solving skills
• Excellent organization and communication skills
• Leadership qualities and quick decision-making

Physical Requirements

• Ability to speak, read, write, and understand English
• Occasional lifting and carrying of up to 25 pounds
• Prolonged sitting, walking, standing, bending, reaching
• Visual and hearing acuity

Other Duties

This job description is not exhaustive; duties may change as needed.

Join a Company That Puts People First!

At Aveanna, we foster a diverse, connected, and supportive workplace. Highlights include:

• Award-Winning Culture: Ranked #1 in Georgia in 2024 by U.S. News & World Report.
• Employee Support: Connection groups, social circles, and relief funds.
• Inclusive Learning: Open sessions fostering growth.
• Community Engagement: Annual Service Day to give back.

Note: Unsolicited resumes from headhunters or agencies will not be accepted without a signed agreement. Aveanna does not pay fees to third-party agencies without such an agreement.