Agency Representative (Mid Atlantic)

Ardán, Inc., A Community of Companies; Towson (MD); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Employer-paid disability and life insurance

Flexible spending accounts

401K with company match

Paid time off and company-paid holidays

Wellness resources

Job summary

Ardán, Inc., A Community of Companies, located in Towson, Maryland, seeks an individual to define and administrate sales and marketing programs, manage agent relationships, and ensure compliance with standards. The ideal candidate will possess strong customer service and communication skills, along with a background in sales and marketing. This position offers various benefits including health, dental, vision coverage, 401K with company match, and flexible spending accounts.

Qualifications

• Proven customer service, sales, and marketing skills.
• Ability to write and communicate clearly and accurately.
• Strong interpersonal, persuasion, and negotiation skills.

Responsibilities

• Define, develop and administer sales and marketing program.
• Manage ongoing business relationships with agents.
• Assists in the development of promotional material.

Skills

Customer service skills

Sales and marketing skills

Clear communication

Interpersonal skills

Problem solving

Job description

General Purpose

Works with Regional Manager and Sales Manager to define, develop and administer sales and marketing program for the region. Works with Regional Manager to assess the marketplace determine opportunities, pursue prospects and to ultimately sign qualified independent agents on as Westcor approved agents. Manages ongoing business relationships with agents for region while focusing on maintaining profitability, quality and compliance with Westcor standards. Responsibilities include projection planning and analysis of regional business opportunities.

Essential Functions

• Prepares and submits agency applications for review by Regional Manager.
• Develops and maintains agency relationships.
• Reviews agents operations on a regular basis with emphasis on risk control.
• Instructs agency personnel in use of company online tools and submission of agency reports.
• Acts as a liaison between company and agents and trade organizations.
• Plans and conducts, in coordination with the legal dept., educational seminars for agents and trade organizations.
• Prepare agency terminations or cancellations.
• Assists in development of promotional material.
• Supports office staff with direction and information when necessary.
• Other duties as assigned by management.

Competencies

• Proven customer service, sales and marketing skills.
• Ability to write and orally communicate clearly, accurately and succinctly.
• Strong interpersonal, persuasion, and negotiation skills.
• Problem solving.
• Trustworthiness & Ethics.
• Results orientation.

Physical Demands

• This role is mostly sedentary and requires the ability to sit for long periods each day. While performing the duties of this job, the employee is regularly required to communicate orally.
• The employee uses hands and fingers to type, handle, and reach.
• The ability to operate office machinery such as computer, phone, copier, printer, etc in the commission of daily duties. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Perks

• Health, dental, and vision benefits.
• Employer-paid disability and life insurance.
• Flexible spending accounts.
• 401K with company match.
• Paid time off and company-paid holidays.
• Wellness resources.

Note

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications associated with the job.