Agency Operations Lead — Senior Project Manager (Hybrid)

Coomer LLC; United States; Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work schedule

Bonus / profit share opportunity

Perks package valued at an additional

Employer matched 401k

Paid time off – 20 days + 11 holidays

8 weeks paid parental leave

Health insurance (Anthem PPO)

Job summary

Coomer LLC in Lexington, KY is seeking a Senior Project Manager to lead project and account operations, ensuring work ships on time and on budget. You’ll architect how work flows through the agency, mentor junior PMs, and partner with leadership on growth and client relationships.

You’ll own timelines, scope, and team assignments, resolve bottlenecks, and protect quality from brief to delivery. This is a high-organization, high-cadence role in a fast-moving environment.

Qualifications

• 6+ years in project management and/or account management within an advertising, marketing, digital, or creative agency environment.
• Demonstrated experience managing multiple concurrent projects and cross-functional teams of designers, developers, producers, and strategists.
• Proven fluency with project management platforms — Asana strongly preferred (Monday.com, Trello, or similar considered).
• Experience managing scope, schedule, and budget against client expectations, including with remote and freelance teams.
• Client-facing experience: leading meetings, presenting work, and owning relationship health.
• Familiarity with agency workflows across creative development, content and video production, digital/web, and media.

Responsibilities

• Own end-to-end delivery of concurrent projects across brand, campaign, content, social, production, and web workstreams.
• Lead project kickoffs: translate strategy and creative direction into scopes, deliverables, milestones, and owner-level accountability.
• Run internal status, production, and hot-sheet meetings that end with decisions and clear next steps — not open loops.
• Develop and track project budgets, hours, and burn; flag scope creep early and manage change orders with the account lead.
• Serve as the escalation point for the project management function, and mentor junior PMs toward independently running full projects.
• Maintain a live master view of agency capacity — who is on what, through when — across staff and our contractor network.

Skills

Leadership

Client-facing

Communication

Resourcefulness

Problem-solving

Asana

Education

Bachelor’s degree in advertising/marketing/communications/business

Tools

Asana

Slack

Google Workspace

Quickbooks Invoicing

Job description

Coomer LLC in Lexington, KY is seeking a Senior Project Manager to lead project and account operations, ensuring work ships on time and on budget. You’ll architect how work flows through the agency, mentor junior PMs, and partner with leadership on growth and client relationships.

You’ll own timelines, scope, and team assignments, resolve bottlenecks, and protect quality from brief to delivery. This is a high-organization, high-cadence role in a fast-moving environment.