Multi-Line Representative - State Farm Agent Team Member

State Farm; Worcester (MA); On-site; USD 40,000 - 56,000; Full time

Job summary

State Farm Insurance, represented by Kevin Piscitelli, seeks a Multiline Representative in Worcester, MA 01602. Join a leading Property & Casualty insurer and help protect what matters most for our community.

You will communicate with customers to understand needs, build relationships, support office operations, and participate in local marketing efforts. If you are organized, people-focused, and ready to grow your career in a collaborative team, this is a great fit.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organizational skills

Adaptability

Customer service experience

Education

Insurance licenses (or ability to obtain)

Job description

State Farm Insurance will now be available for the first time in Massachusetts. This is a historic event. Come join one of the leading Property & Casualty Insurance companies represented by an award winning Agent.

You May Be a Great Fit as a Multiline Representative at Kevin Piscitelli - State Farm Agent if:

• You’re the person people call first when life goes sideways — calm, steady, and ready to help.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re a natural relationship-builder who earns confidence quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently providing options.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Worcester, MA 01602

At Kevin Piscitelli - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.