Agency Manager - State Farm Agent Team Member

Josh Orler - State Farm Agent; Lansing (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Training & development

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Free food & snacks

Job summary

Josh Orler - State Farm Agent in Lansing, MI is seeking a motivated Agency Manager to lead the office, drive business development, and nurture customer relationships.

You will coach team members, oversee operations, coordinate marketing, and track performance to help the agency grow while delivering care and integrity to the community.

Qualifications

• Clear and confident communication, even under pressure.
• Strong organizational and planning abilities.
• Ability to manage multiple priorities in a fast-paced setting.
• Must be able to obtain applicable state insurance licenses; training provided.

Responsibilities

• Oversee day-to-day agency operations and office activities.
• Coach and coordinate workflow across team members.
• Lead marketing initiatives and community outreach for business growth.
• Track and analyze performance metrics to support growth objectives.
• Ensure compliance with policies and procedures.

Skills

Communication

Organization

Multi-tasking

Licensing readiness

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks

You May Be a Great Fit as an Agency Manager at Josh Orler - State Farm Agent if:

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and want to make a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident customer decisions that truly help customers.

Location Address: Lansing, MI 48917

At Josh Orler - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred but not required.
• Must be able to obtain applicable state insurance licenses, training provided.