Agency Manager - State Farm Agent Team Member

Rick Buckner - State Farm Agent; Albuquerque (NM); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Paid time off

Training & development

Job summary

Rick Buckner State Farm Agent is seeking an Agency Manager in Albuquerque to lead office operations, drive customer engagement, and grow the business. The role focuses on coaching staff, coordinating workflows, and managing marketing initiatives to expand client relationships.

The position requires bilingual Spanish fluency, 3+ years of insurance experience, and appropriate licenses. We offer a competitive salary, ongoing training, and opportunities for growth in a community-focused agency.

Qualifications

• Bilingual Spanish required: speak, read and write in Spanish.
• Demonstrated leadership or supervisory experience.
• Strong communication and organizational abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Insurances knowledge or license preferred.
• Property & Casualty and Life/Health licenses required.

Responsibilities

• Oversee day-to-day agency operations and performance.
• Coach and coordinate workflow for the team.
• Contribute to marketing and community outreach.
• Track business metrics to drive growth.
• Ensure compliance with policies and procedures.

Skills

Bilingual Spanish

Leadership experience

Communication skills

Organizational skills

Multi-tasking

Customer service experience

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Paid time off
• Training & development

You May Be a Great Fit as an Agency Manager at Rick Buckner State Farm if:

• You take ownership and follow through until the issue is fully resolved.
• You communicate clearly and confidently, even when the situation is stressful or urgent.
• You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address: 9601 Sage Rd SW Suite D Albuquerque NM 87121

At Rick Buckner State Farm, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.

Responsibilities

• Oversee day-to-day activities within the agency office.
• Support team members through coaching and coordination of workflow.
• Contribute to marketing initiatives and outreach within the community.
• Track and analyze business metrics to support growth objectives.
• Ensure compliance with established policies and procedures.

Qualifications

• Must be Bilingual Spanish, able to speak, read and write in Spanish
• Must have 3+ years of Insurance experience.
• Demonstrated leadership or supervisory experience.
• Strong communication and organizational skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Prior insurance, business, or customer service experience preferred.
• Must have a current Property & Casualty and a Life & Health license.
• State Farm Experience would be preferred.