Agency Manager - Growth & Uncapped Commissions

Pronto Insurance; Lufkin (TX); On-site; USD 42,000 - 90,000; Full time

Benefits offered by this job

Paid licensing renewals

Paid onboarding training

Medical, dental & vision plans

401(k) retirement plan

Short-term disability

Life insurance

Paid time off

Job summary

Pronto Insurance is hiring an Insurance Agency Manager to lead our busy agency in Texas. This full-time role offers an hourly base pay plus uncapped commissions and sales incentives, with paid training and licensing support.

You will supervise sales, marketing, and customer service activities, ensure compliance with licensing, and drive growth in your territory. Candidates should have a high school diploma (or equivalent), strong communication skills, and sales or customer service experience.

Qualifications

• High School diploma or equivalent is preferred.
• Customer service and sales experience are highly preferred.
• Bilingual English/Spanish is required for certain locations.
• Excellent written and verbal communication skills.
• Proficiency with computers and data entry to capture accurate client information quickly.

Responsibilities

• Sell company products and services through established channels within your assigned territory.
• Review daily engagement metrics—including call volume, quote production, closing ratios, and fee averages—to hit performance targets.
• Execute daily grassroots marketing initiatives to build brand awareness and generate sales leads.
• Conduct daily follow-up calls utilizing leads generated from marketing events.
• Establish, monitor, and maintain strong business relationships to drive local marketing activities.
• Create and coordinate localized agency campaigns to drive revenue and foster customer appreciation.
• Maintain healthy client relationships, follow up on all active quotes, and process renewal quotes efficiently.
• Ensure all carrier underwriting guidelines are strictly followed when binding business.
• Manage end-of-shift financial administrative tasks, including counting money, balancing deposits, and preparing deposits.
• Travel to various store locations as operationally needed.
• Recruit, train, coach, and develop sales agents to achieve performance goals.
• Foster a high-performing, customer-focused culture aligned with the Pronto service model.
• Coordinate agent and broker activities, including meetings, training sessions, and marketing initiatives.
• Establish monthly and quarterly sales goals in collaboration with the District Manager or supervisor.
• Monitor and ensure proper handling of payments, renewal calls, and lead follow-up activities in accordance with company standards.

Skills

Sales management

Leadership

Customer service

Communication

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Pronto Insurance is hiring an Insurance Agency Manager to lead our busy agency in Texas. This full-time role offers an hourly base pay plus uncapped commissions and sales incentives, with paid training and licensing support.

You will supervise sales, marketing, and customer service activities, ensure compliance with licensing, and drive growth in your territory. Candidates should have a high school diploma (or equivalent), strong communication skills, and sales or customer service experience.