Agency Management Specialist / Production Underwriter (Remote)

Selective Insurance; Buffalo, New York, City of Rochester (NY, NY, NY); Remote; USD 97,000 - 146,000; Full time

Job summary

An established industry player is seeking a dynamic individual to serve as a liaison between the company and agents. This role involves developing profitable agency relationships, making underwriting decisions, and conducting training sessions. The ideal candidate will possess strong communication and negotiation skills, along with a proven track record in achieving business goals. Join a company that values uniqueness and empowers its employees to contribute diverse talents towards shared success. With a commitment to diversity and inclusion, this opportunity offers a competitive salary and a comprehensive benefits package designed to support your personal and professional growth.

Benefits

Comprehensive Health Care Plans

Retirement Savings Plan with Company Match

Discounted Employee Stock Purchase Program

Tuition Assistance and Reimbursement

Paid Time Off Plans

Qualifications

• 6+ years experience in underwriting, marketing, or field underwriting.
• Proven track record in achieving business goals and superior communication skills.

Responsibilities

• Develop profitable agency relationships and monitor agency results.
• Conduct training for agents and maintain open communication.

Skills

Communication Skills

Negotiation Skills

Presentation Skills

Organizational Skills

Proficiency in Microsoft Office

Self-motivated

Flexibility

Education

College Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Internal Business Software

Job description

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Overview

Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective's initiatives, products, policies, procedures and services. Conducts training and trains and mentors AMS at lower levels. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Responsibilities

1. Develop a profitable agency force that is familiar with Selective's initiatives, products, policies, procedures and services.
2. Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective.
3. Monitors agency results and follows up with agents regarding growth, profitability, share of wallet, and compliance with company's initiatives, procedures, and policies.
4. Develop professional working relationships with agents, regional underwriting and claim teams, and corporate departments. Conduct underwriting, sales, and information technology training for agents and their staff.
5. Keeps two-way communication between agent and company continuously open and viable; encourages agent usage of all Selective systems including CLAS, PLUS, and eSelect.
6. Performs inspections as determined by Loss Control Guide, makes risk improvement or correction of deficiency recommendations, and promptly follows up on same, documenting the file accordingly.
7. Stays alert for and advises the company of any industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective.
8. Audit agents' One & Done book of business and provide quality assurance feedback to agent and underwriting team.
9. Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency results and opportunities for greater growth and profitability.
10. Must be able to drive an automobile to travel within territory. Car travel represents approximately 40-50% of employee's time.

Qualifications

Knowledge and Requirements

1. Must be results-oriented with a proven track record in establishing, prioritizing, and achieving business goals. This role is for a seasoned AMS with a proven track record. Demonstrated superior communication, negotiation, and presentation skills. Must be a high achiever with superior organizational skills who is self-motivated, proactive, flexible, and able to work independently from a remote location. Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint, and all internal business-related software). Must have a valid state-issued driver's license in good standing and be able to drive an automobile.

Education and Experience

1. College degree preferred with 6+ years underwriting, marketing, or field underwriting experience.
2. The following experience is also preferred:
3. 4 years Agency Management, rating
4. 3 years Claims, loss control-inspection

Total Rewards

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Pay Range

USD $97,000.00 - USD $146,000.00 / Yr.

Additional Information

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.