Agency Intern: Customer Service & Sales Support

Charles Cathey - State Farm Agent; Chicago (IL); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Charles Cathey - State Farm Agent is seeking an organized and efficient intern to support administrative duties and client outreach at the agency in Chicago. The role emphasizes customer relations, attention to detail, and a sales-minded approach.

As part of the team, you will assist with payments, appointments, and education on insurance options, contributing to agency growth while gaining practical experience in a dynamic environment.

Qualifications

• Assist the agency in achieving business goals with clear, customer-focused actions.
• Provide prompt, accurate, and friendly customer service to clients and prospects.
• Take payments and complete various administrative duties.
• Use a needs-based review process to educate customers about insurance options.
• Promote the development of the business through effective communication.

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed upon expectations.
• Provide prompt, accurate, and friendly customer service.
• Take payments and complete various administrative duties.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Interpersonal skills

Team collaboration

Attention to detail

Sales mindset

Education

Enrollment in college/university

Job description

Charles Cathey - State Farm Agent is seeking an organized and efficient intern to support administrative duties and client outreach at the agency in Chicago. The role emphasizes customer relations, attention to detail, and a sales-minded approach.

As part of the team, you will assist with payments, appointments, and education on insurance options, contributing to agency growth while gaining practical experience in a dynamic environment.