Agency Financial Operations Director

Biopharma Careers; New York (NY); On-site; USD 177,000 - 294,000; Full time

Benefits offered by this job

401(k) matching

Retirement Savings Contribution

Paid vacation and holidays

Health benefits

Job summary

Pfizer is seeking a Director of Business Operations in its Commercial division to transform product launches, speeding delivery to patients and maximizing impact across markets.

You will manage cross-functional programs, drive resource prioritization, and ensure compliant, scalable processes while partnering with regional leads and commercial leaders to shape strategy and outcomes.

Qualifications

• Bachelor’s Degree with 8+ years of relevant experience.
• High business acumen and strategic thinking capabilities.
• Proficiency in managing complex projects and processes.
• Strong financial and analytical skills for effective problem-solving.
• Broad understanding of the pharmaceutical industry and healthcare environment.
• Ability to quickly learn new systems and processes.
• Excellent communication and influencing skills.

Responsibilities

• Develop and lead/co-lead highly complex projects with mid-term plans that impact results.
• Leverage relationships to support various business units and act on self-initiated projects.
• Review work for effectiveness and assess contributions by business impact.
• Execute commercial operational services for identified markets with regional scope.
• Establish and improve service delivery models and manage resources and budgets.

Skills

Business acumen

Strategic thinking

Project management

Financial analysis

Pharma industry knowledge

Communication

Education

Bachelor’s Degree

Job description

Use Your Power for Purpose

As the Director of Business Operations within our Commercial division, you will play a pivotal role in revolutionizing the way we launch our products, ensuring they reach patients' hands more rapidly and with greater impact. Your work will directly contribute to improving patients' lives, making a tangible difference in the healthcare landscape.

What You Will Achieve

• Develop and lead/co-lead highly complex projects, creating mid-term plans that impact results and foster innovation
• Leverage relationships to meet the needs of various business units, serving as an advisor and acting independently on self-initiated projects
• Review work for effectiveness, evaluate contributions based on business impact, and review colleagues' work
• Execute commercial operational services for identified markets, working with region leads to define and update the scope and service areas
• Establish and improve service delivery models, manage business demand, and prioritize resources and budget allocation
• Enable compliant processes for commercial operations, serving as the single point of contact for Commercial Leaders and Cross Functional Groups
• Develop strategies for a portfolio of products and projects, fostering a culture of innovation and better outcomes for patients
• Oversee end-to-end processes, services, governance, and strategies for global Customer Engagement Programs, ensuring compliance and proper reporting

Here Is What You Need (Minimum Requirements)

• Bachelor’s Degree with 8+ years of relevant experience
• High business acumen and strategic thinking capabilities
• Proficiency in managing complex projects and processes
• Strong financial and analytical skills for effective problem-solving
• Broad understanding of the pharmaceutical industry and healthcare environment
• Ability to quickly learn new systems and processes
• Excellent communication and influencing skills

Bonus Points If You Have (Preferred Requirements)

• Master’s degree with relevant pharmaceutical industry experience
• Experience in provider-facing key account management
• Strong drive for implementation
• Ability to manage key accounts effectively
• Excellent leadership and team management skills
• Strong interpersonal and relationship-building skills
• Ability to foster a culture of innovation and continuous improvement
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Additional Job Information:

Last Date to Apply: September 24, 2026

Work Location Assignment:On Premise

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the SunshineAct. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [e-mail] . This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will notreturn.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .