Agency Director (Home Care)

Ambercare; Alamogordo (NM); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Benefits

Company-Matched 401(k)

Daily Pay Option

Paid Time Off (PTO)

Retirement Planning

Life Insurance

Employee Discounts

Job summary

Ambercare in Alamogordo, NM seeks an Agency Director to oversee daily operations, ensuring safe home care services align with quality standards and regulations. The role drives client growth and revenue through business development and strong staff leadership.

Responsibilities include coordinating scheduling, payroll, billing, and records; overseeing care plan development; recruiting and training staff; and ensuring HIPAA and regulatory compliance while building referral relationships and

Qualifications

• Bachelor’s Degree preferred.
• Minimum 5 to 7 years of healthcare supervisory/management experience.
• Preferred experience in home health or community-based services.
• Proven ability to drive census and revenue growth.
• Proficiency in Microsoft Office.
• Experience with P&L and budget management.

Responsibilities

• Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
• Oversee care plan development and execution, ensuring services meet quality standards and regulatory requirements.
• Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
• Recruit, train, and retain agency staff; coordinate education programs with the support center.
• Ensure compliance with HR policies and regulatory standards.
• Support business development through sales and marketing initiatives.
• Build relationships with referral agents and participate in industry organizations.
• Assist in budget preparation and monitor financial performance; implement corrective actions as needed.
• Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.

Skills

Healthcare leadership

Staff supervision

Communication

Budget awareness

Travel readiness

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

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Location: Ambercare 788 Washington Avenue Alamogordo, NM 88310 &

Schedule: Monday through Friday, 8:00 AM – 5:00 PM, on call weekends

Direct Reports - 6

Position Summary:

The Agency Director is responsible for overseeing the daily operations of the agency, ensuring the delivery of safe, effective home care services in alignment with quality standards, state and federal regulations, and individual care plans. This role also plays a key part in business development efforts to grow the client base and drive revenue.

We Offer Our Team the Best:

• Medical, Dental, and Vision Benefits
• Company-Matched 401(k)
• Daily Pay Option
• Paid Time Off (PTO)
• Retirement Planning
• Life Insurance
• Employee Discounts
• Lead and manage overall agency operations, guiding staff in scheduling and delivering client services.
• Oversee care plan development and execution, ensuring services meet quality standards and regulatory requirements.
• Manage daily administrative functions including scheduling, payroll, billing, and recordkeeping.
• Recruit, train, and retain agency staff; coordinate education programs with the support center.
• Ensure compliance with HR policies and regulatory standards.
• Support business development through sales and marketing initiatives.
• Build relationships with referral agents and participate in industry organizations.
• Assist in budget preparation and monitor financial performance; implement corrective actions as needed.
• Maintain confidentiality and comply with HIPAA, Medicare, and Medicaid regulations.
• Perform other duties as assigned.
• Bachelor’s Degree preferred
• Minimum 5 to 7 years of healthcare and supervisory/management experience
• Preferred experience in home health or community-based services
• Proven ability to drive census and revenue growth
• Proficiency in Microsoft Office
• Experience with P&L and budget management
• Strong communication, team-building, and interpersonal skills
• Frequent local travel
• Reliable transportation, valid driver’s license, and state-required insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.