Agency Director

Chubb in; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

The Agency Director leads the business strategy and overall performance in Arizona, Nevada, New Mexico, Colorado, Utah and El Paso, driving growth in premium through new and existing customers while aligning with company policies and systems.

They are a subject‑matter expert on all distribution channels, develop and support teams on offerings and execution, collaborate with Agency Leaders, recruit and coach Independent Agents, and ensure compliant, high‑performing market operations.

Responsibilities

• Oversee the execution of all aspects of sales, training, and operational support for assigned market(s).
• Create and establish the general direction of their assigned market(s). Assess and adapt plans and priorities to address service gaps and/or operational
• Protect and promote the Combined brand in the Marketplace. Act as the liaison between the Company and customers
• Provide support to the ALs and ACs with sourcing prospective new Independent Agent candidates and independent agencies to sell Combined products.
• Make recommendations on accepting/rejecting candidates for appointment as Independent Agents.
• Coach and develop high performing Managers according to Combined training programs, standards, and expectations.
• Work with ALs to identify targeted, optional training needs.
• Support ALs with the rollout of new product training, sales tools and/or distribution channels
• Analyze and manage performance of Agency Leaders in the assigned market(s).
• Works with Compliance team to ensure that agency sales are done in a compliant manner and in accordance with state regulators.

Job description

The Agency Director (AD) is primarily responsible for leading the business strategy and the overall Agency’s performance in the following markets: Arizona, Nevada, New Mexico, Colorado and Utah and El Paso. Drives growth in premium through new and existing customers, in accordance with Company policies and systems.

The AD is a subject matter expert on all Company product distribution channels, including individual non-payroll, broker, independent agency/contractors, and worksite. They will develop and provide support to their team(s) on all Company offerings and overall execution of our business model.

In this role, the Agency Director will collaborate with Agency Leaders (AL) in assigned market(s) and provide support to Agency Coordinators (AC) and Independent Agents (IA). The AD will assist in the development and delivery of optional training and education initiatives for ACs and ICs and

Ensure the market(s) is operated at optimum production levels and the sourcing & appointment of ACs and IAs.

Responsibilities:

Executive Sales Direction

• Oversee the execution of all aspects of sales, training, and operational support for assigned market(s).
• Create and establish the general direction of their assigned market(s). Assess and adapt plans and priorities to address service gaps and/or operational
• Protect and promote the Combined brand in the Marketplace. Act as the liaison between the Company and customers

Sourcing & Recruiting

• Provide support to the ALs and ACs with sourcing prospective new Independent Agent candidates and independent agencies to sell Combined products.
• Make recommendations on accepting/rejecting candidates for appointment as Independent Agents.
• Coach and develop high performing Managers according to Combined training programs, standards, and expectations.
• Work with ALs to identify targeted, optional training needs.
• Support ALs with the rollout of new product training, sales tools and/or distribution channels
• Analyze and manage performance of Agency Leaders in the assigned market(s).
• Works with Compliance team to ensure that agency sales are done in a compliant manner and in accordance with state regulators.

Development

• Coach and develop high performing Managers according to Combined training programs, standards, and expectations.
• Work with ALs to identify targeted, optional training needs.
• Support ALs with the rollout of new product training, sales tools and/or distribution channels