Agency Coordinator – San Ramon

CVHCare; San Ramon (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Holiday Pay

Paid Time Off

Job summary

CVHCare is seeking an Agency Coordinator to support daily operations at our San Francisco facility. The role focuses on coordinating patient referrals, authorizations, and provider orders to ensure seamless service delivery.

The successful candidate will have at least 2 years in healthcare settings, knowledge of medical terminology, and strong communication skills. Proficiency with Microsoft Office and Google Suite is preferred.

Qualifications

• 2 years of experience in a healthcare, medical office, or patient care setting preferred.
• Knowledge of medical terminology preferred.
• Strong communication and customer service skills.

Responsibilities

• Coordinate patient referrals, authorizations, and provider orders.
• Manage clinician schedules and agency communications.
• Process patient documentation and insurance verifications.
• Serve as a liaison between patients, providers, referral sources, and internal teams.
• Support smooth transitions of patients into home health services.
• Maintain compliance with state, federal, and accreditation requirements.
• Provide outstanding customer service and administrative support.

Skills

Healthcare experience

Communication skills

Medical terminology

Multitasking

Customer service

Tools

Microsoft Office

Google Suite

Healthcare documentation systems

Job description

Title: Agency Coordinator – San Francisco

Schedule: Training Schedule: Monday–Friday for approximately 6–8 months

Regular Schedule After Training: Friday–Tuesday

Location: San Francisco, CA (onsite, no remote)

Benefits: Health insurance, Dental insurance, Vision insurance, 401(k), Life Insurance, Accident Insurance, Holiday Pay, Paid time off

Join our growing home health team as an Agency Coordinator! We’re seeking a highly organized, detail-oriented professional to support daily agency operations and help ensure exceptional patient care and service delivery.

Responsibilities

• Coordinate patient referrals, authorizations, and provider orders
• Manage clinician schedules and agency communications
• Process patient documentation and insurance verifications
• Serve as a liaison between patients, providers, referral sources, and internal teams
• Support smooth transitions of patients into home health services
• Maintain compliance with state, federal, and accreditation requirements
• Provide outstanding customer service and administrative support

Qualifications

• 2 years of experience in a healthcare, medical office, or patient care setting preferred
• Knowledge of medical terminology preferred
• Strong communication and customer service skills
• Experience with Microsoft Office, Google Suite, and healthcare documentation systems
• Ability to multitask, meet deadlines, and work with a high level of accuracy

Benefits Include

• Medical, Dental & Vision Insurance
• 401(k)
• Life & Accident Insurance
• Paid Time Off
• Holiday Pay

If you’re looking to grow your career in healthcare administration and make a difference in patient care, we’d love to hear from you!