AG Regional Dealer Network Development Manager - West
JCB North America
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Benefits offered by this job
Job summary
JCB North America in Santa Monica, California, seeks a strategic leader to develop and strengthen the Agriculture Equipment dealer network across the West Region. You will identify, recruit, and onboard new dealers while coordinating with Sales, Parts, Service, Marketing and Finance to ensure readiness and alignment with JCB standards.
In this role you will drive dealer performance, conduct business reviews, and translate regional objectives into actionable plans.
Qualifications
- Bachelor's degree in Business, Engineering or related field preferred.
- 3–5 years of experience in dealer development, distribution, sales, product support or related role within construction/heavy equipment.
- Willingness to travel approximately 50% within the assigned region.
Responsibilities
- Identify geographic and market coverage gaps across the West Region Agriculture Equipment network and develop a regional dealer plan.
- Recruit, evaluate and recommend prospective Agriculture dealer partners in underserved or high‑potential territories.
- Lead dealer assessments and due diligence for appointments, locations and territory changes.
- Oversee end‑to‑end onboarding and integration of new dealers with cross‑functional teams.
- Conduct structured dealer reviews and develop improvement plans with measurable actions and timelines.
- Translate regional objectives into actionable plans and monitor market dynamics to adjust network strategy.
Skills
Education
Tools
Job description
With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.
At the heart of JCB’s success are its people. As a family‑owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long‑term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.
At JCB, we stand behind our products—and our name—with pride and commitment to quality.
Responsible for developing and strengthening JCB's Agriculture Equipment dealer network across the West Region. The role will identify and appoint new Agriculture dealers in underserved markets while working cross‑functionally with Sales, Product Support, Parts, Marketing and Finance teams to improve the capability and performance of existing Agriculture dealers. The primary objective is to increase Agriculture network coverage, strengthen dealer capability and drive sustainable improvements in market share, sales, customer support and overall dealer performance.
Full Time, Exempt
Onsite – Santa Monica, California
JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.
The anticipated application window will close on October 23, 2026.
- Identify geographic and market coverage gaps across the West Region Agriculture Equipment network using market data, UIO, industry demand, competitive presence and customer opportunity.
- Develop and maintain a strategic Agriculture dealer network plan for the region, aligned with West Region and JCB North America growth objectives.
- Identify, recruit, evaluate and recommend prospective Agriculture dealer partners in underserved or high‑potential territories.
- Lead dealer assessments and due diligence covering financial strength, facilities, staffing, market presence, customer base, operational capability and cultural fit.
- Develop business cases and recommendations for new dealer appointments, additional locations and territory changes.
- Maintain an active pipeline of prospective Agriculture dealers and network opportunities.
- Continuously review territories to ensure appropriate Agriculture Equipment representation and customer coverage across the West Region.
- Manage the end‑to‑end onboarding and integration of newly appointed Agriculture dealers, ensuring alignment with JCB standards and expectations.
- Coordinate with Sales, Parts, Service, Training, Marketing, Finance and Systems teams to ensure new dealers are operationally ready.
- Establish clear launch plans, milestones and performance expectations for new dealers.
- Support new dealers through the initial development period to accelerate sales, aftermarket capability and market penetration.
- Work alongside Regional Sales, Parts and Service teams to identify and execute opportunities to improve the performance of the existing Agriculture dealer network.
- Conduct structured dealer business reviews covering sales, market share, inventory, customer coverage, parts, service, staffing and operational capability.
- Use agreed KPIs to identify dealer strengths, weaknesses and priority areas for improvement.
- Develop dealer improvement plans with measurable actions, responsibilities, timelines and expected outcomes.
- Track progress against agreed improvement plans and elevate areas requiring additional support or intervention.
- Support dealers in developing appropriate branch coverage, sales representation, service capability and parts availability within their territories.
- Identify opportunities for existing Agriculture dealers to expand through additional branches, satellite locations or increased resources.
- Work with the West Region team to develop and execute the regional Agriculture network strategy.
- Translate JCB North America Agriculture network objectives into actionable regional plans.
- Monitor competitor Agriculture Equipment dealer networks and regional market dynamics to identify opportunities and vulnerabilities.
- Recommend territory changes, new locations, dealer appointments or other actions required to improve regional coverage.
- Support annual and longer‑term Agriculture network planning based on market potential and JCB growth objectives.
- Work closely with Regional Sales, Product Support, Parts, Marketing, Finance and other teams to maximize dealer performance.
- Coordinate internal resources to address capability or performance gaps identified within individual dealers.
- Ensure Agriculture network development priorities are aligned with broader West Region commercial objectives.
- Act as a central point of coordination for major dealer development initiatives.
- Develop strong relationships with dealer principals, ownership groups and senior management.
- Conduct regular field visits and dealer business reviews with Regional Sales and Aftermarket teams.
- Understand individual dealer strategies, investment plans and challenges.
- Influence dealer leadership to make the investments in people, facilities, inventory and customer support necessary to grow JCB Agriculture Equipment.
- Maintain a clear understanding of dealer succession plans, ownership changes and other issues that could impact future Agriculture network coverage.
- Bachelor's degree in Business, Engineering or related field preferred.
- 3-5 years of experience in dealer development, distribution, sales, product support or a related role within construction equipment, heavy equipment or a similar dealer-based industry.
- Demonstrated experience working with or supporting dealer or distributor networks.
- Understanding of dealer operations including sales, parts, service, inventory and basic financial performance.
- Strong commercial, analytical, communication and relationship-management skills, with the ability to engage dealer personnel at multiple levels.
- Willingness and ability to travel approximately 50% within the assigned region.
- Must pass any drug screens, background checks, and any pre‑employment tests, which will be conducted in accordance with applicable law.
- 5+ years of dealer development or distribution experience within Agriculture or heavy equipment.
- Proven track record of identifying, recruiting and onboarding new dealers or distributors in targeted markets.
- Experience improving underperforming dealers and developing structured dealer performance plans.
- Strong financial knowledge with the ability to evaluate dealer P&L, balance sheets, absorption, working capital, inventory turns and capital structure.
- Experience developing multi‑location dealer networks and assessing new branch or satellite opportunities.
- Strong knowledge of the Western U.S. Agriculture equipment market and competitive dealer landscape.
- Strong commercial judgment and strategic thinking.
- Data‑driven approach to market and dealer analysis.
- Strong negotiation and influencing skills.
- Ability to build effective relationships at dealer principal and executive level.
- Excellent follow‑through, organization and project management skills.
- Ability to work effectively across multiple internal functions and coordinate resources without direct authority.
- Comfortable challenging existing practices and driving measurable improvement.
- Self‑motivated and capable of managing a large geographic territory.
- Strong presentation and written and verbal communication skills.
- Proficient in Microsoft Office and relevant CRM/data‑analysis tools.
- Both office environment and occasionally manufacturing/factory environment.
- Subject to noise and temperature changes.
- Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
- The employee is occasionally required to stand and move and/or walk.
- The employee must frequently move and/or transport up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non‑discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.
JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at hrsupport@jcb.com.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.
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