Aftermarket Solutions & Development Director

Plexus Corp.; United States; On-site; USD 149,000 - 246,500; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development opportunities

Work-life balance emphasis

Job summary

Plexus Corp. seeks a Solutions and Development Director to drive growth in the Sustaining Services business. This pivotal role focuses on identifying new business opportunities, developing aftermarket solutions, and collaborating across functions to ensure sustained revenue growth. Candidates should have a Bachelor's Degree and 8+ years of experience, with a strong track record in sales funnel management and a deep understanding of electronics industry market demands. The position emphasizes cross-functional teamwork and innovation to enhance service offerings.

Qualifications

• 8+ years of relevant experience in a related field is preferred.
• Proven track record in driving significant revenue growth through sales funnel management.
• Experience in aftermarket operations in the electronics industry.

Responsibilities

• Identify and close new business opportunities to drive revenue growth.
• Develop aftermarket capabilities aligned with market trends.
• Collaborate across functions to execute marketing strategies.

Skills

Sales funnel management

Cross-functional collaboration

Customer engagement

Aftermarket solutions development

Education

Bachelor’s Degree

Job description

Compensation & Benefits

Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development. We also prioritize work-life balance and offer a variety of perks to enhance the team member experience. For more information, visit our US benefits website at usbenefits.plexus.com. Our commitment to pay range transparency fosters an equitable workplace, where everyone can feel valued. The annual compensation range for this position is stated below. The salary offered within this range will be based upon the geographic location, work experience, education, licensure requirements and/or skill level.

Salary Range: $149,000.00 - $246,500.00

Purpose Statement

The Solutions and Development Director plays a pivotal role in driving the growth of the Sustaining Services business by pursuing and capturing new business opportunities. This position is critical in expanding the Sustaining Services business and therefore is an enabler for the most opportune growth engine for Plexus Enterprise business portfolio, blending the strategic focus of a "hunter" with the creative expertise of a "solutions creator." Key responsibilities include identifying and closing new business opportunities, developing comprehensive aftermarket solutions, and collaborating across functions to ensure sustained revenue growth in service to all of the market sectors that Plexus supports.

Key Job Accountabilities

• Target Identification & Funnel Development: Prioritize target customers and develop a robust sales funnel to meet and exceed revenue targets. Focus on new business opportunities by engaging early in the sales cycle, driving sales funnel growth, and ensuring alignment with business goals.
• Sales Process Leadership: Spearhead the sales process and ensure that business solutions are effectively positioned to secure new business. This includes designing and documenting complex enterprise-wide solutions and gathering intelligence to influence future business opportunities.
• Aftermarket Solutions Development & Leadership: Lead the development of aftermarket capabilities (e.g., warranty services, field service, and repair centers). Stay aligned with market trends and evolving customer demands, and partner with market analysts to develop value-added solutions.
• Cross-functional Collaboration & Influence: Work across various business units and market sectors, collaborating with business leaders, market analysts, and sector teams to develop and execute marketing strategies. This includes influencing cross-functional teams without direct authority and engaging functional areas like supply chain, finance, and logistics.
• Continuous Improvement & Innovation: Demonstrate a mindset focused on continuous improvement by providing insights to enhance sales processes and customer engagement. Stay informed of emerging technologies and market trends to ensure solutions remain cutting‑edge.

Education/Experience Qualifications

• Bachelor’s Degree with 8 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.

Other Qualifications

• Proven track record in building and managing sales funnels, with a focus on closing deals that drive significant revenue growth.
• Deep understanding of Plexus markets and market adjacencies that support business growth.
• Experience in aftermarket operations and solutions development, particularly in the electronics industry.

Physical Requirements

• Professional office environment with suitable lighting, comfortable temperatures, and low noise level. May require prolonged periods of sitting at a desk, using a computer, and other office equipment. Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Travel Requirements

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

We are an Equal Opportunity Employer (EOE) and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Some offers of employment are contingent upon successfully passing a drug screen and/or background check. We are pleased to provide reasonable accommodations to individuals with disabilities or special requirements. If you need an application accommodation, please contact us by email at [e-mail]. This email is for accommodation requests only and cannot be used to inquire about the status of applications.