Aftermarket Sales Representative

The Cook & Boardman Group, LLC; Sewickley (Allegheny County); On-site; USD 75,000 - 100,000; Full time

Job summary

The Cook & Boardman Group, a leading provider of architectural solutions, seeks an Aftermarket Sales Representative. This role focuses on generating revenue and building customer relationships through strategic outreach in sectors such as education and healthcare. Join a supportive culture that values your career growth and success, with comprehensive benefits and a commitment to development.

Benefits

Health, dental, vision, and prescription coverage

401(k) with company match

Generous paid time off

Continuous learning and mentorship opportunities

Qualifications

• Minimum 3 years related sales experience in construction and/or building supply sales.
• Experience with high volume cold calling.
• Proficient in customer relations and sales techniques.

Responsibilities

• Generate revenue through strategic outbound calling and customer engagement.
• Maintain customer relations through planned visits and regular communications.
• Achieve department quotas and sales goals.

Skills

Customer Relations

Verbal Communication

Written Communication

Persuasiveness

Interpersonal Skills

Sales Skills

Education

Associate’s or Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

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Build Your Career Where You Matter

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

Build Your Career Where You Matter

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.

At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here.

Why Work With Us?

We’re committed to your success, personally and professionally. You’ll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You’ll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.
  
  

Be part of a team that invests in your future, celebrates your success, and values your contribution.

Come grow with us.

The Aftermarket Sales Representative is responsible for generating revenue by engaging current and prospective customers through strategic outbound calling, one-to-one communications, social engagement, field marketing and more. The primary purpose is to create opportunities for the sales of Doors, Frames and Hardware, and ultimately become a trusted advisor to customers such as, K-12 Schools, Healthcare, and College/ Universities.

Essential Functions

• Obtain, maintain, and optimize customer relations through planned and regular sales visits and communications for given territory
• Call on predefined customer and prospect lists to generate sales opportunities and follow up on new leads and opportunities within a competitive, fast-paced sales environment
• Place 30-50 phone-based cold calls daily to aggressively pursuing retailers and develop new leads and potential customers
• Obtain orders and establish new business by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
• Service and build upon existing accounts, including resolving customer complaints by investigating problems
• Respond to, engage with, and qualify inbound leads and inquiries via phone, email, and live chat
• Achieve or exceed department quotas, sales goals and objectives, and deadlines
• Identify target prospects and create strategic action plans to develop the accounts as customers
• Follow up on all customer leads from external and internal sources
• Submit orders by referring to price lists and product literature
• Communicate regularly with key decision makers, such as: directors of maintenance and/or security, school superintendents and locksmiths
• Maintain accurate and detailed activity notes, such as daily calls logs, results reports, weekly work plans, and monthly/annual territory analyses, to be reviewed periodically with manager
• Contribute to team effort by accomplishing related results as needed
• All other duties as assigned
  
  

Minimum Qualifications

• Associate’s or Bachelor’s Degree, or an equivalent combination of education/experience
• At least 3 years of related sales experience in construction and/or building supply sales
• Experience with high volume cold calling
  
  

Knowledge, Skills And Abilities

• Strong Customer Relations skills
• Strong Verbal and written communication skills
• Proficient computer skills, including mainframe programs and Microsoft Office Suite
• Must have good attention to details and strong organizational skills
• Ability to be persuasive and influential in verbal and written communications
• Working knowledge of Door Hardware, Locks and Access Control
• Strong interpersonal skills
• Strong sales and phone skills are a must. Able to problem solve and resolve inquiries both internally and externally. Supports the sales cycle in full, and is able to act independently. Highly motivated and personable presence essential and must be able to meet quotas and sale initiatives.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear and see. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms.

Work Environment

This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May occasionally require business travel.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Equal Opportunity Employer

The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Construction

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