Aftermarket Sales Representative

Aqua Aerobic

Loves Park (IL)

On-site

USD 40,000 - 50,000

Full time

3 days ago

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Benefits offered by this job

Medical (prescription coverage)

Dental

Vision

Life Insurance

Short Term Disability

Long term Disability

Accidental Death and Dismemberment

Business Travel Insurance

Paid Parental Leave

Medical Flexible Spending

Dependent Care Flex Spending

Lifestyle Spending Account

EAP

401k plus 3% match

Profit sharing

Bonus

Summer Hours

Paid Christmas Shutdown

Paid Volunteer Hours

Vacation & Paid Leave for All Workers

Vacation Purchase Program

Tuition Reimbursement

Telecommuting up to 2 days a week

Flex work schedule

Identity Theft Protection

Job summary

Aqua-Aerobic Systems, Inc. in Loves Park, IL is seeking an Aftermarket Sales Representative to provide post-purchase sales support, update customer records, and communicate with customers to obtain information on existing equipment installations. The role will coordinate with internal departments to provide recommendations.

You will prepare quotations, handle inquiries by phone and email, and follow up on quotes. This position is onsite at Aqua-Aerobic Systems, Inc. in Loves Park, IL.

Qualifications

High school diploma or equivalent, plus at least 3 years of experience in inside sales, customer service, or technical support.
Prior experience with industrial, mechanical, or water/wastewater equipment is preferred.
Excellent written and verbal communication skills.

Responsibilities

Prepare quotations including prices and ship dates utilizing system information.
Answer incoming telephone calls and emails and responds to inquiries.
Communicate with customers to obtain pertinent information on existing equipment installations.
Conduct research and communicate with Engineering, Sales, Finance, and Operations to provide recommendations to customer.
Follow‑up on open quotes monthly.
Perform data entry and processes orders.
Maintain current parts and services price lists.
Scan, file, and maintain project and order files.
Provide brochures and technical information to customers, upon request.
Coordinate price and proposal information with sales representatives and Aftermarket Sales Manager.

Skills

Inside sales

Customer service

Technical support

Phone communication

Computer proficiency

Attention to detail

Written and verbal communication

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Aftermarket Sales Representative

Loves Park, IL, US

1 Attachments

2 days ago Requisition ID: 1246

Salary Range: $29.08 To $36.00 Hourly

Protecting the World’s Water.

Since 1969, Aqua-Aerobic Systems, Inc. has led the water and wastewater treatment industry by providing advanced solutions in aeration and mixing, biological processes, cloth media filtration, membranes, PFAS solutions, disinfection and process control. As an applied engineering company serving both municipal and industrial customers, we work collaboratively with consulting engineers, owners, plant managers and operators to design and manufacture the best treatment solution with the lowest lifecycle cost. Our “Customer for Life” philosophy ensures that every customer will receive unparalleled service before, during and after the installation of Aqua-Aerobic products. Protecting the World’s Water. It’s our mission - powered by People and driven by Innovation.

Key Responsibilities

The Aftermarket Sales Representative will provide post purchase sales support to the Aqua-Aerobic Systems, Inc. customer base. The position will update customers records based on new contacts, purchases, or information. The Aftermarket Sales Representative will communicate with customers to obtain information on existing equipment installations. This role will conduct research and communicate with internal departments to provide recommendations to customers.

This position will be onsite at Aqua-Aerobic Systems, Inc. in Loves Park, IL.

Essential Duties and Responsibilities

Prepare quotations including prices and ship dates utilizing system information.
Answer incoming telephone calls and emails and responds to inquiries.
Communicate with customers to obtain pertinent information on existing equipment installations.
Conduct research and communicate with Engineering, Sales, Finance, and Operations to provide recommendations to customer.
Follow‑up on open quotes monthly.
Perform data entry and processes orders.
Maintain current parts and services price lists.
Scan, file, and maintain project and order files.
Provide brochures and technical information to customers, upon request.
Coordinate price and proposal information with sales representatives and Aftermarket Sales Manager.

Usual office working conditions with moderate noise such as computers and printers, telephones and copy machines.

Minimum Qualifications

High school diploma or equivalent, plus at least 3 years of experience in inside sales, customer service, or technical support. Prior experience with industrial, mechanical, or water/wastewater equipment is preferred.
Must be comfortable communicating via telephone on a frequent basis.
Proficient in computer use.
Strong attention to detail, with the ability to set priorities and meet deadlines effectively.
Excellent written and verbal communication skills.
Possess the ability to communicate price, margin and commission information accurately and in a timely fashion, while maintaining confidentiality of the information handled.
Ability to read technical equipment drawings and bills of material, identify replacement parts, and answer customer questions about how equipment works.

Salary Range: $29.08 to $36.00 per hour

Benefits Include: