Aftermarket Manager: Lead Parts & Service Teams

R.D. Offutt Company; Warren (MN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company values

Job summary

RDO Equipment Co. in Warren, MN is seeking an Aftermarket Manager with proven leadership to oversee Parts and Service operations and drive customer satisfaction. You will coach a high-performing team, manage budgets, and improve processes across aftermarket functions.

Join a culture that values accountability, teamwork, and customer-first solutions, with a competitive compensation package, comprehensive benefits, and growth opportunities in a people-centric, field-leading organization.

Qualifications

• Proven leadership experience in supervision or management.
• Industry expertise in parts, service, or aftermarket operations.
• Customer focus with a commitment to delivering exceptional service.
• Clear and effective verbal and written communication.
• Solid computer and system skills.
• Valid work authorization in the U.S. without company sponsorship.

Responsibilities

• Lead the business: oversee Parts and Service operations, driving performance and customer satisfaction.
• Develop your team: coach and build a high-performing team through regular 1:1s and development conversations.
• Own the numbers: manage budgets, benchmarks, and overall financial performance
• Improve the operation: drive process enhancements and operational efficiency across aftermarket functions.
• Build the culture: foster accountability, teamwork, and strong communication across the team.
• Proven leadership: previous supervisory or management experience.
• Industry expertise: experience in parts, service, or aftermarket operations.
• Customer focus: strong commitment to delivering exceptional service.
• Communication skills: clear and effective verbal and written communication.
• Technical proficiency: solid computer and system skills.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without sponsorship.

Job description

RDO Equipment Co. in Warren, MN is seeking an Aftermarket Manager with proven leadership to oversee Parts and Service operations and drive customer satisfaction. You will coach a high-performing team, manage budgets, and improve processes across aftermarket functions.

Join a culture that values accountability, teamwork, and customer-first solutions, with a competitive compensation package, comprehensive benefits, and growth opportunities in a people-centric, field-leading organization.