Aftermarket Business Manager - Midwest

Colonial Group; Indiana (PA); Remote; USD 90,000 - 150,000; Full time

Job summary

JCB Inc. is seeking an experienced aftermarket sales leader to drive growth across the Midwest region. This remote role travels up to 70% to work with key dealers, identify market opportunities, and promote our parts and service offerings.

You will develop strategic sales plans, collaborate with regional teams, and analyze dealer performance to maximize profitability and customer value. Qualified candidates have field sales and dealer management experience, a bachelor’s degree, and strong

Qualifications

• Field sales and dealer management experience.
• Must travel extensively (70%).
• Bachelor’s Degree or equivalent combination of education and experience.
• Working knowledge of the attachments business in Construction and Agriculture.
• 5+ years of parts experience within a similar industry.
• Must pass drug screens, background checks, and pre-employment tests.

Responsibilities

• Achieve JCB Inc parts and attachments sales and profit forecast within assigned territory.
• Develop and implement a parts and service sales plan for territory.
• Work with key dealers on profitability by sharing best practices, training, and coaching.
• Collaborate with Regional Sales Manager and District Support Manager to analyze aftermarket and structure and develop operations.
• Identify and prioritize product opportunities to enhance aftermarket offering.
• Assist dealers in identifying market potential and share recovery of lost business.
• Review dealer performance and progress to agreed marketing plans with senior management.
• Launch and progress with dealer service-linked parts offers and warranties.

Skills

Field sales

Dealer management

Travel 70%

Analytical skills

Customer focus

Education

Bachelor’s Degree

Tools

Microsoft Office

MS Project

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

This role is an opportunity to lead JCB’s aftermarket growth strategy in the Midwest territory, delighting our customers by innovating new products to meet market demand and promoting our existing range.

Position Type

Full Time, Exempt

Location

Remote with 70% travel across the assigned territory: North & South Dakota, Minnesota, Wisconsin, Nebraska, Iowa, Illinois, Indiana, Kansas, and Missouri.

Benefits and Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

• Achieve JCB Inc parts and attachments sales and profit forecast within assigned territory.


• Develop and implement a parts and service sales plan for territory. Plan will include structured sales campaigns to deliver annual sales objectives.


• Work with key dealers on how to improve their dealer profitability by sharing best practice, training, and coaching.


• Work with other JCB staff (Regional Sales Manager and District Support Manager) covering the same dealers to analyze aftermarket and structure and develop their operation commercially using the JCB Service Excellence Program to benchmark progress.


• Look at “new product” opportunities and feedback to product dept.


• Identify and prioritize product opportunities to enhance and develop JCB’s aftermarket offering.


• Assist dealers in identifying market potential, JCB share, and propose recovery of lost business.


• Reviews lost sales information with dealers and decide upon course of action to resolve issues.


• Be aware of and report competitive parts/attachments supplier activities in assigned territory.


• Launch and/or progress with all dealer departments Yellowshield extended warranty program, maintenance contracts and other JCB aftermarket solutions.


• Review dealer stocks and ordering efficiency to maximize dealer profitability.


• Work with service departments to develop the concept of service linked parts offers.


• Make business decisions within the territory, including pricing and commercial support, to achieve target sales growth.


• Regular review of dealer performance and progress to agreed marketing plans with senior management.


• Support Attachments division with market intelligence and product requirements for region.


• Other duties as assigned

Minimum Qualifications

• Field sales and dealer management experience.


• Must be able to travel extensively (70%).


• Bachelor’s Degree or equivalent combination of education and experience to successfully perform the duties of the position.


• Working knowledge of the attachments business and application in the Construction and Agriculture sectors.


• 5- years of parts experience within a similar industry.


• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.


• Ability to work in a high-stress environment.


• Detail-oriented and able to work independently.


• Collaborative approach to resolving issues impacting various groups across the enterprise.


• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.


• Enjoy working in a dynamic environment and be a self-motivated team player.


• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment.


• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.


• The employee is occasionally required to stand and move and/or walk.


• The employee must frequently move and/or transport up to 10 pounds.


• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.