Aftermarket Business Manager

Integral dx; Montevideo (MN); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

HSA (Health Savings Plan)

Dental and Vision Insurance

401(k) with employer match

Flexible Spending Plans (Dependent and

Life Insurance

Employee Assistance Program (EAP)

Company picnics

Community volunteering opportunities

RITALKA University

Job summary

Integral dx is seeking an After Market Business Manager to lead IDX strategy and growth in the aftermarket segment, focusing on parts, service, and support solutions.

You will develop and execute business plans to expand market share, optimize inventory, enhance customer satisfaction, and strengthen long-term client relationships, with travel up to 50%. Collaborate with the General Manager and executive leadership to align aftermarket initiatives with company objectives.

Qualifications

• Bachelor's degree in business, engineering, or related field preferred.
• 5+ years of progressive experience in aftermarket sales, parts management, or similar field, with leadership responsibilities.
• Experience in equipment manufacturing or sales strongly preferred.

Responsibilities

• Develop and implement aftermarket strategies to drive revenue growth and profitability.
• Mentor and coach aftermarket sales, service, and support teams to achieve targets and deliver excellent customer experiences.
• Build and maintain relationships with key customers, identifying opportunities for service and process improvements.
• Oversee inventory management to ensure parts availability, minimize excess, and optimize strategies.
• Partner with engineering, production, sales, and accounting to ensure seamless operations and efficient issue resolution.
• Travel is required 50% of the time.

Skills

Experience

Business acumen

Data analysis

Education

Bachelor's degree in business/engineering

Tools

CRM systems

ERP software

Microsoft Office

Job description

Originally established to help dealers meet the growing needs of their niche consumers, Integral dx has become adept at providing OEM products tailored to the specific needs of its clients. Today Integral dx offers a family of products designed and built to meet the needs and challenges out in the field. Learn more about us at integraldx.com

Base salary of $85,000 to $100,000, dependent upon experience

BENEFITS: Medical Insurance, Health Savings Plan (HSA), Dental and Vision Insurance, Flexible Spending Plans (Dependent and Medical), Accident Insurance, Critical Illness, Short-Term Disability, Long-Term Disability, 401(k) with employer match, Term Life Benefits, Employee Assistance Program (EAP), Employee-of-the-Month, Employee-of-the-Year, Employee Luncheons, Company Picnics, Community Volunteering Opportunities, RITALKA University

The After Market Business Manager leads IDX strategy and growth in the aftermarket business segment, ensuring superior service and profitable performance in parts, service, and support solutions. This role is accountable for developing and executing business plans to expand market share, optimize inventory management, enhance customer satisfaction, and strengthen long-term client relationships. This role works closely with the IDX General Manager and executive leadership to align aftermarket initiatives with overall company objectives.

RESPONSIBILITIES AND ESSENTIAL JOB FUNCTIONS:

• Develop and implement short- and long-term aftermarket strategies that drive revenue growth, profitability, and customer loyalty
• Mentor and coach aftermarket sales, service, and support teams to achieve performance targets and deliver exceptional customer experiences
• Build and maintain strong relationships with key customers, identifying opportunities for service and process improvements
• Oversee inventory management to ensure parts availability, minimize excess, and optimize strategies
• Partner with engineering, production, sales, and accounting teams to ensure seamless operations, accurate order processing, and efficient issue resolution
• Job-related travel - TRAVEL IS REQUIRED 50% OF TIME.

JOB REQUIREMENTS AND STANDARDS:

• Strong business acumen with the ability to balance strategic thinking and operational execution
• Proven ability to analyze data, identify trends, and make informed business decisions
• Excellent communication, negotiation, and problem-solving skills
• Proficient in CRM systems, ERP software, and Microsoft Office Suite
• Experience in supply chain, inventory management, and customer service best practices
• Bachelor's degree in business, engineering, or a related field preferred
• 5+ years of progressive experience in aftermarket sales, parts management, or a similar field, with some leadership responsibilities
• Experience in equipment manufacturing or sales strongly preferred

OR

Any combination of education and experience that would provide the required skill and knowledge for successful performance would be acceptable.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Integral dx Overview

When it comes to recruiting, many companies focus on an applicant's faults - what doesn't fit, what experience they don't have, etc. Our philosophy is different in that we are actively looking for a reason to hire someone. Integral dx is an OEM equipment and attachments producer that includes machinery in construction, agriculture, and mining industries. As part of our commitment to our customers, we also provide after-market parts and service support for our products. At Integral dx, we take the needs of customers and quality of our products very seriously. We pride ourselves on finding solutions that work efficiently and effectively. Learn more about us at integraldx.com.

Why You Should Apply Here

Integral dx is a family-owned company that focuses on creating jobs in rural communities in the upper Midwest; purposefully deciding to create jobs away from the chaos of larger metro areas. Our company values help to foster strong relationships with not only our employees and customers, but also our communities. We take pride in finding careers that fit the person rather than a person to fit a job which allows us all to do extraordinary things with ordinary people.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.