Aftercare Supervisor

New Alternatives for Children, Inc.; New York (NY); On-site; USD 67,000 - 72,000; Full time

Job summary

New Alternatives for Children, Inc. seeks an Aftercare Supervisor to lead the Aftercare Department in New York City, overseeing 4 master’s-level case planners and ensuring quality service delivery.

The role emphasizes supervision, collaboration with interdisciplinary teams, timely documentation, staff development, and outreach to strengthen family support services.

Qualifications

• Excellent written, verbal, and organizational skills.
• Strong clinical assessment and intervention skills.
• Bilingual Spanish proficiency preferred.

Responsibilities

• Provide clinical and casework supervision to 4 Master's-level/Case Planners.
• Guide and support supervisees to prioritize workloads for timely, high-quality service delivery.
• Ensure documentation (progress notes, intake assessments, service plans, forms) is accurate and timely.
• Provide staff guidance in planning, facilitation, and management of monthly parent and youth support groups.
• Assist with outreach and recruitment to maintain relationships with referral sources and community providers.
• Accompany staff into the field for intakes, home visits, and other client activities to provide oversight.
• Offer coverage for staff as needed, including managing cases or attending visits in their absence.
• Monitor service quality and adherence to program models, policies, and regulatory requirements.
• Coordinate care with psychiatrists, psychologists, pediatricians, nurses, education specialists, and clinicians.
• Provide ongoing coaching and support to promote staff effectiveness and retention.
• Participate in team meetings, case conferences, and program planning activities.
• Assist in resolving complex cases and address clinical or operational challenges.

Skills

Excellent written skills

Clinical assessment skills

Bilingual Spanish preferred

Education

LMSW or LCSW from an accredited school

SIFI certified or eligible for SIFI

Job description

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking an Aftercare Supervisor to join its Aftercare Department.

The goals of Aftercare are to prevent child abuse and/or neglect, achieve child safety, and ensure permanency in biological, adoptive, and kinship families. Through its three programs- Partners in Parenting, which serves birth families, and the Family Permanency Center and PLAN, which support adoptive parents and kinship caregivers, Aftercare provides targeted services to meet the unique needs of each population. These programs work to help children remain with their birth families, or, if this is not possible, to ensure they are adopted into loving homes and that the adoption or guardianship is not disrupted or dissolved.

Aftercare is committed to ensuring that families have the ongoing support they need to avoid child welfare recidivism and maintain long-term stability. By reinforcing progress made in prior services and offering continued preventive support, Aftercare serves as a vital safety net for the medically complex and behaviorally challenged children and families we serve.

To further strengthen these efforts, NAC seeks to establish an Aftercare Supervisor position. This role will provide oversight, guidance, and support to staff across the aftercare department. The supervisor will play a key role in ensuring quality service delivery, promoting consistency in practice, and supporting team development, while specific supervisory assignments may evolve based on program needs.

• Title of Position: Aftercare Supervisor
• Position Type: Full-time
• Salary Range: $67,000-$72,000
• Location: 825 7th Avenue, New York, NY, 10019
• Department/Program: Aftercare

Responsibilities:

• Provide clinical and casework supervision to 4 Master's-level/Case Planners
• Guides and supports supervisees in effectively prioritizing workloads to ensure timely, high-quality
  service delivery
• Ensure that all required documentation (e.g., progress notes, intake assessments, service plans, and
  program forms) is completed accurately and in a timely manner
• Provide staff with guidance and support in the planning, facilitation, and management of monthly
  parent and youth support groups
• Assist with outreach and recruitment efforts to maintain collaborative relationships with referral
  sources and community-based providers
• Accompany staff into the field for intakes, home visits, and other client-related activities as needed to
  provide support and oversight
• Offer coverage for staff as needed, including managing cases or attending visits in their absence
• Monitor service quality and ensure adherence to program models, policies, and regulatory
  requirements
• Coordinate care and work collaboratively with psychiatrists, psychologists, pediatricians, nurses,
  education specialists, and fellow clinicians within a strength-based, interdisciplinary team model
• Provide ongoing coaching, feedback, and support to promote staff effectiveness and retention
• Participate in team meetings, case conferences, and program planning activities
• Assist in resolving complex cases and addressing clinical or operational challenges

Required Education and Experience:

• LMSW or LCSW from an accredited school required
• Three years Case Planning experience – or – Two years Case Planning experience and 1-year
  supervisory experience
• SIFI (Seminar in Field Instruction) certified or eligible for SIFI certification

Required Skills:

• Excellent written, verbal, and organizational skills
• Strong clinical assessment and intervention skills
• Demonstrated self-awareness and motivation to support team development
• Bilingual Spanish proficiency preferred (eligible for salary differential)

Equal Opportunity Statement

New Alternatives for Children, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

New Alternatives for Children, Inc. was founded on the principle of inclusion. We strive to create and maintain a diverse, equitable, and inclusive workplace at all levels. It is not enough to serve; we must strive to dismantle oppressive policies and practices. Please read our full DEIB Statement here.

Impact

Every day, NAC's team of social workers, nurses, doctors, therapists, education specialists, van drivers, and so many more, make a lasting impact on the lives of the children and families we serve. Watch our video below to meet the youth and families whose lives have been changed because of NAC's work.