Aftercare and Outreach Manager

Jonathan's Place; Garland (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Jonathan's Place in Garland, TX seeks a Youth Aftercare Program Coordinator to assist survivors in RESET and GRO clients with linkage to aftercare services and re-engage others. You will coordinate transition and discharge plans and conduct community outreach to raise awareness of resources.

The role requires creating discharge plans, 90-day follow-up, and collaboration with partners and staff to tailor care. Travel to schools and partner sites is expected.

Qualifications

• Bachelor's degree or higher in Social Work, Psychology, or Human Services.
• QMHP experience and QMHP Certification a plus.
• 1–2 years of experience with children/youth with behavioral and emotional issues.
• Knowledge of child growth and development.

Responsibilities

• Coordinate aftercare support and services for youth transitioning from programs.
• Develop discharge and after-care plans for youth transitioning from the program.
• Conduct post-discharge follow-up with clients for at least 90 days.
• Lead presentations at area schools and other youth-centered locations.
• Serve as liaison to community partners to disseminate information about the program and agency.
• Collaborate with staff, youth, and community partners in creating individualized transition and discharge plans.

Skills

MS Office

Time management

Written & verbal communication

Driver's license

Education

Bachelor's degree in Social Work/Psychology/Human Services

QMHP experience a plus

1–2 years youth work experience

Knowledge of child growth and development

Tools

Extended Reach

Job description

POSITION SUMMARY: Responsible for assisting survivors in the RESET program and GRO clients with linkage and access to aftercare services and re-engaging previous clients where possible. Coordinate and conduct community outreach to increase awareness of human trafficking and available resources. Coordinate and provide transition and aftercare services to clients discharged from programs.

JOB DUTIES AND RESPONSIBILITIES

• Coordinate aftercare support and services for youth transitioning from programs.
• Identify available and relevant resources for youth transitioning or discharging from programs.
• Develop discharge and after-care plans for youth transitioning from the program.
• Conduct post-discharge follow-up with clients for at least 90 days.
• Conduct community outreach through information sessions.
• Meet regularly with youth in programs on aftercare planning.
• Facilitate aftercare groups with discharged youth.
• Lead presentations at area schools and other youth-centered locations.
• Serve as liaison to community partners to disseminate information about the program and agency.
• Participate in treatment team meetings to address the individualized needs of youth in the program.
• Collaborate with staff, youth, and community partners in creating individualized transition and discharge plans for clients.
• Participate in on-call rotation for the RESET program.
• Meet designated benchmarks and quality measures.
• Document/track referral sources and custom performance measures.
• Demonstrate a high level of integrity and confidentiality.
• Keep the supervisor informed of all job-related tasks, activities, and challenges.
• Attend administrative meetings and job-related training as directed.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must perform each duty satisfactorily; The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

EDUCATION/EXPERIENCE

• Bachelor's Degree or higher in Social Work, Psychology, or Human Services.
• QMHP experience and QMHP Certification a plus
• One to two years of experience working with children/youth with behavioral and emotional issues.
• Knowledge of child growth and development

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrate knowledge of computer programs and databases, including Microsoft Office (Excel, Word, PowerPoint, Outlook, and Publisher), Internet Explorer, and Extended Reach.
• Must have a working knowledge of the Internet and the ability to correspond via e-mail.
• Must have excellent time management and organizational skills.
• Must have excellent written and verbal communication skills.
• Must have excellent telephone etiquette skills.
• Ability to present the organization in a professional image.
• Ability to speak with self-confidence.
• Ability to produce professional correspondence and presentations.
• Ability to problem solve and work independently.
• Ability to work as a team player and work effectively with other agency employees, outside visitors, and volunteers.
• Conducts job responsibilities per the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
• Must maintain a current driver's license and insurance.
• Must be willing to transport agency residents.
• Must be of high moral, ethical, and professional character.
• Ability to spend long periods standing, bending, stooping, and walking around the facility supervising the activities and movement of staff and children.
• Ability to climb stairs repeatedly.
• Ability to lift at least 50 pounds.
• Mature judgment and an ability to act independently and responsibly in all matters relating to the care and safety of children.
• Ability to engage and effectively communicate with persons from diverse cultures and communities, as well as from different groups, including children, their parents, agency colleagues, CPS staff, support staff members, supervisors, administrators, and persons from the legal and judicial system.
• Skills in organizing work in a responsible way within an environment with multiple challenges, priorities, and time frames.

CERTIFICATION/LICENSES/TRAINING

• Obtain 40 hours of CEUs - Annually
• Emergency Behavior Intervention Training/TBRI - Bi-Annually.
• Current CPR/First Aid Certification (Renew before expiration date)
• Transporting Children Safely in Childcare
• Medication Training
• Pre-Employment Orientation
• Pre-Employment General Pre-service
• Pre-Employment Emergency Behavior Intervention Training