After-Sales Performance Manager

Hyundai Motor Company; Marietta (GA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Healthcare insurance (medical, dental,

401(K) company match

Holiday Pay

Job summary

Hyundai Motor Company is seeking a Manager, Genesis After-Sales to serve as liaison between Genesis Motor America and Genesis stores, driving retailer performance in customer retention, parts and service profitability.

The role analyzes dealer operations, implements programs, and ensures consistent training and adherence to policies to maximize customer satisfaction and retailer success.

Qualifications

• Must have a high school diploma.
• 5–7 years of related wholesale automotive experience.
• Industry knowledge in automotive retail and dealer operations.

Responsibilities

• Act as liaison between Genesis Motor America and Genesis stores to improve retailer performance.
• Analyze retailer parts & service operations, identify deficiencies, and recommend corrective actions.
• Ensure retailers adhere to policies and promote profitability and customer satisfaction.

Skills

High school graduate

5–7 years experience

Automotive wholesale experience

Automotive industry knowledge

Dealer sales/service/parts operations

Strong written and verbalCommunication

Proficient in Windows software (Excel,

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Hyundai Motor Company is seeking a Manager, Genesis After-Sales to serve as liaison between Genesis Motor America and Genesis stores, driving retailer performance in customer retention, parts and service profitability.

The role analyzes dealer operations, implements programs, and ensures consistent training and adherence to policies to maximize customer satisfaction and retailer success.