After-Hours Emergency Travel Consultant — Remote (UK)

Corporate Traveller; United States; À distance; USD 16 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Exclusive travel discounts

Career development

Culture & social perks

Health cash plan

Wellbeing challenges

Pension scheme

Résumé du poste

Corporate Traveller is seeking an Emergency Assist Travel Consultant to join our after-hours team. You will support corporate travellers, manage disruptions, and provide expert assistance when it matters most, helping ensure a world-class service experience across global travel scenarios.

You will thrive in a fast-paced, collaborative environment and bring 2+ years of travel consulting experience, Amadeus GDS proficiency, and a proactive, customer-first mindset.

Qualifications

• Minimum 2 years' experience as Travel Consultant.
• Experience using Amadeus GDS or similar.
• Strong travel industry and fares knowledge.
• Excellent communication and relationship-building skills.
• Proactive, solutions-focused approach.

Responsabilités

• Provide outstanding customer service in an after-hours environment.
• Manage urgent travel requests and itinerary changes.
• Build strong relationships with customers and internal teams.
• Identify quick, effective travel solutions.
• Maintain high service standards while meeting KPIs.
• Collaborate across teams for global traveller support.

Connaissances

Travel industry

Customer service

Communication

Multitasking

Team player

Problem solving

Relationship-building

Outils

Amadeus GDS

Description du poste

Corporate Traveller is seeking an Emergency Assist Travel Consultant to join our after-hours team. You will support corporate travellers, manage disruptions, and provide expert assistance when it matters most, helping ensure a world-class service experience across global travel scenarios.

You will thrive in a fast-paced, collaborative environment and bring 2+ years of travel consulting experience, Amadeus GDS proficiency, and a proactive, customer-first mindset.