Africa Luxury Travel Operations Specialist

Ultimate Jet Vacations; Miami (FL); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Ultimate Jet Vacations is seeking a Destination Support Specialist for Africa itineraries. This role ensures operational accuracy, verifies pricing, and coordinates bookings to bring luxury itineraries to life behind the scenes.

You will maintain supplier communications, update internal systems, and support Destination Specialists with revisions, open requests, and post-travel follow-up to uphold our five-star service standards.

Qualifications

• Background in the hospitality or travel industry with familiarity with Africa as a destination for luxury travelers.
• Highly detail-oriented with strong organizational and documentation skills.
• Comfortable behind the scenes in an operational support role while collaborating closely with sales teams.
• Ability to handle multiple itineraries and operational tasks while maintaining high levels of accuracy.
• Experience working with Destination Management Companies (DMCs) and supplier communications preferred.
• Familiarity with Wetu or similar itinerary-building platforms is a plus.

Responsibilities

• Itinerary & Proposal Support: Convert supplier quotations into client-ready proposals; Verify rack rates and contracted supplier rates to ensure accurate pricing; Assist with requotes and itinerary updates within Wetu; Support Destination Specialists with revisions and updates as proposals evolve; Assist Travel Coordinators with quoting additional services or trip enhancements.

Skills

Attention to detail

Hospitality/travel knowledge

Organizational skills

Communication with teams

Multitasking

DMC relationships

Tools

Wetu

Job description

Ultimate Jet Vacations is seeking a Destination Support Specialist for Africa itineraries. This role ensures operational accuracy, verifies pricing, and coordinates bookings to bring luxury itineraries to life behind the scenes.

You will maintain supplier communications, update internal systems, and support Destination Specialists with revisions, open requests, and post-travel follow-up to uphold our five-star service standards.