Affordable Housing Property Manager

COMMUNITY ACTION PROGRAM BELKNAP- MERRIMACK COUNTIES; Concord (NH); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization dedicated to empowering communities and enriching lives. As an Affordable Housing Property Manager, you will play a pivotal role in managing tenant relations and ensuring compliance with housing regulations. This position offers a collaborative environment where your skills in organization and communication will shine. You will be responsible for maintaining full occupancy, handling tenant inquiries, and ensuring that properties meet all regulatory requirements. If you are passionate about making a difference in people's lives and have a strong background in affordable housing, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in affordable housing management.
• Strong organizational and communication skills are essential.

Responsibilities

• Manage tenant relations and resolve concerns effectively.
• Ensure compliance with HUD regulations and maintain occupancy.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Education

Associate’s Degree in Business or Human/Social Services

2 Years Work Experience in Assisted Housing

Tools

Onesite

Boston Post

Yardi

Job description

Description

Community Action Program of Belknap-Merrimack Counties

Empowering Communities and Enriching Lives. Join Our Mission!

Location: Belknap-Merrimack Counties, NH

Hours: Full Time, Monday – Friday, 37.5 hours per week

Salary Description: Competitive, based on experience

About Community Action Program Belknap-Merrimack (CAPBM)

The Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, support seniors to maintain independent living, prepare children for future success, and enrich the lives of those in our community.

What It’s Like To Work Here

Working at CAPBM means being part of a collaborative team driven by a passion for making a difference. Our supportive, inclusive environment fosters professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of individuals and families we serve. We value commitment, innovation, and adaptability, making every day an opportunity to create impactful solutions and meaningful connections within our community.

A Day in the Life of an Affordable Housing Property Manager:

Duties

As the Affordable Housing Property Manager, you’ll perform on-site and centralized management, compliance, administrative and operational duties for the affordable housing projects managed by CAPBM. Your day will involve:

• Managing tenant relations, including general communications and notices, resolution of tenant concerns, fulfillment of maintenance requests, and emergencies which may arise on a day-to-day basis.
• Maintains waitlist and ensures full occupancy by initiating and supervising timely tenant initial certification and recertification procedures.
• Ensures proper on-going and preventive maintenance as well as conducting annual unit inspections and scheduling required building system inspections and certifications, i.e. fire alarm, sprinkler, elevator, heating, etc.
• Completes intake of prospective tenants, using application procedures compliant with HUD rules and regulations and the appropriate tenant selection plan.
• Works closely with the Affordable Housing Director and program team members, to ensure that all the properties are running smoothly and are compliant with all federal and state and local regulations.
• Works with vendors to ensure all day-to-day maintenance requirements are completed.
  
  

Your role will directly contribute to a positive tenant experience and efficient operations within the program.

Requirements

Qualifications to Be an Affordable Housing Property Manager:

To Excel In This Role, You’ll Need

• Education: Associate’s degree in business or human/social services. Education requirement may be substituted with two years work experience in assisted housing field, as well as working knowledge of HUD/FHEO regulatory compliance guidelines.
• Experience: Minimum of 2 years of Affordable Housing experience required.
• Skills: Strong organizational, communication, and interpersonal skills. Proficiency in affordable housing software such as Onesite, Boston Post, or Yardi, is a plus.
• Characteristics: Attention to detail, confidentiality, problem-solving skills, and a commitment to fostering a positive workplace.
• Technical: Knowledge of HUD and FHEO rules and regulations regarding eligibility requirements for tenancy preferred.
• License/Certification: A valid driver’s license and reliable transportation required for occasional travel between program locations. Certified Occupancy Specialist designation must be acquired within one year of hire date.
  
  

Successful completion of criminal record check required.

Ready to Apply?

If this job sounds like a fit for you, click on the ‘apply’ button below. We’d love to hear from you! Together, we can empower communities and enrich lives.

Community Action Program Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer.