Affordable Housing Office Administrator

Red Oak Management Co Inc; Detroit (MI); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

PTO

Sick time

Health insurance

Dental insurance

Vision insurance

Group life insurance

Supplemental life insurance

Paid holidays

Job summary

Red Oak Management Co., Inc. in Detroit, MI is seeking a full-time Affordable Housing Office Administrator to be the first point of contact for residents and applicants, delivering a welcoming, professional experience from the moment they call or visit.

You will answer questions about Detroit-area properties, collect rent payments, distribute rental applications, document work orders, and coordinate requests with the appropriate teams while keeping the office organized through scanning, filing,

Qualifications

• Fluent in reading, writing and speaking Spanish and English.

Responsibilities

• First point of contact for residents and applicants, creating a welcoming and professional experience.
• Answer questions about Detroit-area properties and direct calls to the appropriate team members.
• Collect rent payments and distribute rental applications.
• Document work orders and coordinate requests with the appropriate parties.
• Maintain office organization through scanning, filing, copying, and other administrative tasks.

Skills

Bilingual (Spanish/English)

Customer service

Organizational skills

Team player

Fast learner

Job description

Affordable Housing Office Administrator

Do you thrive in a fast-paced environment, enjoy helping others, and take pride in being the person everyone can count on? If so, Red Oak Management Co., Inc. is looking for a full-time Affordable Housing Office Administrator to join our team at our Detroit, MI headquarters. This is an opportunity to be at the heart of an organization dedicated to supporting affordable housing while building a stable and rewarding career.

Pay

$18-$22 per hour

Benefits

• PTO
• Sick time
• Health insurance
• Dental insurance
• Vision insurance
• Group life insurance
• Supplemental life insurance
• Paid holidays

Qualifications

• Previous office experience in a busy environment
• Ability to read, write, and speak fluent Spanish and English
• Strong organizational skills
• Quick learner with a team-player mentality
• Strong customer service skills

Experience in housing or hospitality, knowledge of Fair Housing laws and regulations, and a genuine passion for the mission of affordable housing are preferred.

Must have the ability to pass a background check.

Schedule

This is a full-time position, working Monday through Friday from 9 AM to 5 PM.

What to Expect as an Affordable Housing Office Administrator

In this role, you'll be the first point of contact for many residents and prospective applicants, creating a welcoming and professional experience from the moment they call or walk through our doors. You'll answer questions about Detroit-area properties, direct calls to the appropriate team members, collect rent payments, distribute rental applications, document work orders, and coordinate requests with the appropriate parties. Behind the scenes, you'll keep critical office functions organized by handling scanning, filing, copying, and other administrative responsibilities that help our headquarters operate smoothly and serve residents effectively.

About Our Company

Since opening our doors in 1984 in Cedar Springs, Michigan, Red Oak Management has grown from a small, mission-driven team into a recognized leader in affordable housing. What began as a commitment to creating safe, welcoming communities has become a legacy of service, growth, and genuine care for the people who call our properties home. As a founding member of the Michigan Rural Housing Council, we've played a key role in improving housing accessibility across the state. When you work at Red Oak, you're not just joining a company; you're joining a family that values teamwork, stability, and the opportunity to make a real difference every day.