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Aetna in Sacramento, CA is seeking a Pharmacy Service Representative to support patients on life-sustaining specialty therapy. You will coordinate new orders, renewals, verify benefits, obtain authorizations, and work with insurers and providers to resolve issues.
You will enter prescriptions into the pharmacy information system, assist with copays, and communicate with patients and internal teams to ensure timely fulfillment and clear, compassionate care in a fast-paced setting.
Job Responsibilities:Customer Service Salary:$20-$40/Hour Company:Aetna Location: Sacramento,USA Educational Requirements:Bachelor Degree
Candidates Must Reside In Pennsylvania And Within 75 Miles From Specialty Location. Exciting Opportunity To Be A Part Of Our Specialty Mail Order Pharmacy! As A Pharmacy Service Representative, You Will Provide Telephone Support To Patients Receiving Life Sustaining Specialty Drug Therapy. You Will Be Responsible For The Overall Coordination And Processing Of New Patient Medication Orders And Reorders, Which Includes Verifying And Revivifying Benefits. You Will Also Help Our Patients With Translating And Entering In New Or Refill Prescriptions Into The Pharmacy Information System, Communicating And Collecting Copay Amounts, Obtaining Authorizations, And Working With Insurance Companies, Healthcare Providers And/Or Internal Teams To Screen, Identify, Resolve And Defer Orders That Have Accounts Receivable Or Clinical Issues. Superb Communication Skills Are Needed In Order To Effectively Interact With Insurance Companies, Patients And Internal Partners To Ensure The Processing Of Specialty Medications In A Timely Manner And To Ensure That Financial And Clinical Expectations Are Being Met Prior To Fulfillment. If You Like Working In A Fast-Paced Environment And Demonstrating Compassionate, Genuine Care For Patients And Customers, This Job Is For You! This Pay Range Represents The Base Hourly Rate Or Base Annual Full-Time Salary For All Positions In The Job Grade Within Which This Position Falls. The Actual Base Salary Offer Will Depend On A Variety Of Factors Including Experience, Education, Geography And Other Relevant Factors. This Position Is Eligible For A CVS Health Bonus, Commission Or Short-Term Incentive Program In Addition To The Base Pay Range Listed Above.
In Addition To Your Compensation, Enjoy The Rewards Of An Organization That Puts Our Heart Into Caring For Our Colleagues And Our Communities.