Aesthetician/Esthetician

Benefit Cosmetics; New Canaan (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Join an innovative beauty brand as an Aesthetician in a vibrant boutique environment. This role focuses on delivering exceptional customer service, applying makeup, and upselling services while maintaining a fun and respectful atmosphere. You'll be part of a dynamic team that values laughter and teamwork, ensuring customers leave feeling beautiful and satisfied. With a competitive salary and a range of benefits, this position offers a unique opportunity to grow within the beauty industry. If you are passionate about beauty and customer care, this role is perfect for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Matching

Paid Time Off

Employee Discounts

Life Insurance

Disability Insurance

Qualifications

• Valid state-issued aesthetician or cosmetologist license required.
• Strong service history and communication skills are essential.

Responsibilities

• Provide exceptional customer service and maintain a fun environment.
• Achieve service goals and maintain accurate records in the POS system.

Skills

Customer Service

Makeup Application

Communication Skills

Problem-Solving

Flexibility

Education

Aesthetician License

Cosmetologist License

Tools

POS System

E-Waiver iPad

Job description

Description

Aesthetician – Benefit Boutique

New Canaan Boutique

We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

Essential Duties and Responsibilities

-Customer Service/Experience-

1. Customer is the number one focus, and all employee actions are to reflect this priority.
2. Greet customers in 30 seconds or less
3. Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook
4. Maintain an enthusiastic floor presence
5. Build and maintain good customer relationships
6. Keep accurate and complete records in the Retail/POS system
7. Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
8. Effectively communicate with customers and co-workers
9. Ensure all clients read and sign the service E-waiver form
10. Perform only “Benefit-trained” services offered on the service menu and ensure customer satisfaction
11. All other duties as assigned

-Results-

1. Achieve daily/ weekly/ monthly individual service goals
2. Maintain target services per hour
3. Make product recommendations and hand over service customers to Beauty Artists at the end of the service

-Teamwork-

1. Promote a feel-good, fun, and gossip-free environment for customers and employees
2. Build strong positive relationships and treat others with respect
3. Be on time and ready to work all shifts
4. Be passionate and tenacious
5. Act professionally, ethically, and with integrity
6. Use good judgment
7. Ensure that boutique deposits are maintained in accordance with Benefit’s policies
8. Participate in inventory control
9. Help maintain clean and safe sales and stock areas
10. Communicate inventory needs and concerns to Boutique Proprietor
11. Properly and accurately register all sales
12. Ensure compliance with all Company and boutique policies and procedures

Requirements

1. Able to perform the following physical duties including, but not limited to:
2. Continuous standing/ walking for 8 hours
3. Must be comfortable selling makeup & upselling services
4. Must be comfortable with traffic-stopping outside of the Boutique
5. Unpacking and lifting boxes up to 40 lbs
6. Continuous bending of the neck, arms, torso, and legs for a minimum of 8 hours
7. Cleaning displays and boutique
8. Work in a fragrance-filled environment
9. Maintain compliance with state board regulations
10. Consistent and reliable attendance
11. Operate the POS system, e-waiver iPad, Boutique technology, and laptop
12. This position requires the final candidate to successfully pass an E-Verify check.

Qualifications

1. Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license.
2. Proven strong service history
3. Flexibility regarding work hours; ability to work nights, weekends, and some holidays
4. Can initiate and manage change in a positive manner
5. Comfortable and competent at make-up application
6. Strong communication skills
7. Adept at problem-solving
8. Flexible and adaptable to customer needs

Additional job duties if assigned as a key holder in the location:

1. Maintain authority of personnel in the Boutique.
2. Assume all opening/closing responsibilities.
3. Receive increased security access within the Retail/ POS system.
4. Maintain excellent cash management.
5. Count cash and balance registers and cash deposits.
6. Partner with the Regional Boutique Proprietor on ALL issues or questions.
7. Use all resources and tools to create the best atmosphere for our customers and employees.
8. All other duties as assigned.

The target salary range for this position is $17.00/hr - $19.00/hr. The actual salary offered will depend on various factors. This position is eligible to earn a sales incentive bonus and/or commission and includes benefits such as health, dental, vision plans, 401(k) with employer matching, paid time off programs, employee discounts, life insurance, and disability insurance.