Aerospace Field Service Team Leader

Safran; Mobile (AL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salaries

Paid holidays

Retirement (401K) plans with employer

Professional development opportunities

Tuition assistance

Over 300 career paths across global

Job summary

Safran Landing Systems in Mobile, Alabama, is seeking a Field Service Team Manager to lead a 7-10 person field service team and oversee Part 21 and Part 145 operations across the Americas. You will guide customer interfaces, coordinate mobile personnel and subcontractors to meet commitments, and ensure safety and compliance on airframe support activities.

You will also drive budgeting, KPI development, and performance management while promoting a culture of safety, accountability, and continuous

Qualifications

• Bachelor's degree in Engineering, Aviation, Business Administration, or related field; or equivalent experience.
• Strong leadership, communication, organization, and decision-making skills.
• Experience in aviation maintenance, repair, customer support, or field service is preferred.

Responsibilities

• Serve as the primary customer interface for FAL and field support activities, ensuring customer satisfaction and timely issue resolution.
• Lead Part 21 field support activities across customer Final Assembly Line locations and coordinate Mobile-based personnel and subcontractors to achieve customer commitments.
• Manage operational execution of Part 145 Repair Station activities throughout the Americas region.
• Resolve workload, resource, and priority conflicts while maintaining operational performance and customer support objectives.
• Lead employee performance management, coaching, development, cross-functional training, succession planning, compensation recommendations, and hiring activities with your manager.
• Ensure employees maintain required qualifications, authorizations, training, and customer site access.

Skills

Leadership

Budgeting

Customer communication

Aviation knowledge

Reading drawings

Travel

Education

Bachelor's degree in Engineering, Aviation, Business Administration

Tools

Microsoft Office

Job description

Safran Landing Systems in Mobile, Alabama, is seeking a Field Service Team Manager to lead a 7-10 person field service team and oversee Part 21 and Part 145 operations across the Americas. You will guide customer interfaces, coordinate mobile personnel and subcontractors to meet commitments, and ensure safety and compliance on airframe support activities.

You will also drive budgeting, KPI development, and performance management while promoting a culture of safety, accountability, and continuous